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ORCIDJournal of Service Science Research, Volume 4
Volume 4, Number 1, June 2012
- Marion Lepmets, Aileen Cater-Steel, Francis Gacenga, Eric Ras:
Extending the IT service quality measurement framework through a systematic literature review. 7-47 - Mohammed Abdullatif Alzain, Ben Soh, Eric Pardede:
A new model to ensure security in cloud computing services. 49-70 - Nor Shahniza Kamal Bashah, Natalia Kryvinska
, Do Van Thanh:
Quality-driven service discovery techniques for open mobile environments and their business applications. 71-96 - Alexander Becker, Andreas Mladenow, Natalia Kryvinska, Christine Strauss:
Aggregated survey of sustainable business models for agile mobile service delivery platforms. 97-121 - Abdelaziz Khadraoui, Christophe Feltus:
Service specification and service compliance: How to consider the responsibility dimension? 123-142 - Jean-Henry Morin, Anat Hovav:
Strategic value and drivers behind organizational adoption of enterprise DRM: The korean case. 143-168
Volume 4, Number 2, December 2012
- Christine Strauss, Gabriele Kotsis, Eric Pardede, Fatos Xhafa:
Special issue on challenges with defining and measuring e-Services sustainability: Editorial preface. 169-173 - Katharina Krombholz, Dieter Merkl, Edgar R. Weippl:
Fake identities in social media: A case study on the sustainability of the Facebook business model. 175-212 - Andreas Mladenow, Natalia Kryvinska, Christine Strauss:
Towards cloud-centric service environments. 213-234 - Natalia Kryvinska:
Building consistent formal specification for the service enterprise agility foundation. 235-269 - Christine Bauer, Paul Dohmen, Christine Strauss:
A conceptual framework for backend services of contextual digital signage. 271-297 - Shih Yung Chou, Angelina I. T. Kiser, Erlinda L. Rodriguez:
An expectation confirmation perspective of medical tourism. 299-318 - Rama Akkiraju, Debarun Bhattacharjya, Sammukh Gupta:
Towards effective business process availability management. 319-351 - Konstantinos Gkekas, Jeffrey R. Alcock, Ashutosh Tiwari:
An investigation of the dynamic features of service design methods. 353-381
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