MIS Quarterly, Volume 21

Volume 21, Number 1, March 1997

• Robert W. Zmud: Remarks from MIS Quarterly Editor.

• Patrick Y. K. Chau, Kar Yan Tam:
  Factors Affecting the Adoption of Open Systems: An Exploratory Study. 1-24
  
• Vivek Choudhury, Jeffrey L. Sampler:
  Information Specificity and Environmental Scanning: An Economic Perspective. 25-53
  
• William J. Kettinger, James T. C. Teng, Subashish Guha:
  Business Process Change: A Study of Methodologies, Techniques, and Tools. 55-98
  
• Betty Vandenbosch, Sid L. Huff:
  Searching and Scanning: How Executives Obtain Information From Executive Information Systems. 81-107
  
• Byungtae Lee, Anitesh Barua, Andrew B. Whinston:
  Discovery and Representation of Causal Relationships in MIS Research: A Methodological Framework. 109-136
  

Volume 21, Number 2, June 1997

• Robert W. Zmud: Remarks from MIS Quarterly Editor.

• Ojelanki K. Ngwenyama, Allen S. Lee:
  Communication Richness in Electronic Mail: Critical Social Theory and the Contextuality of Meaning. 145-167
  
• Barbara D. Klein, Dale Goodhue, Gordon B. Davis:
  Can Humans Detect Errors in Data? Impact of Base Rates, Incentives, and Goals. 269-194
  
• Thomas P. Van Dyke, Leon A. Kappelman, Victor Prybutok:
  Measuring Information Systems Service Quality: Concerns on the Use of the SERVQUAL Questionnaire. 195-208
  
• Leyland F. Pitt, Richard T. Watson, C. Bruce Kavan:
  Measuring Information Systems Service Quality: Concerns for a Complete Canvas. 209-221
  
• William J. Kettinger, Choong C. Lee:
  Pragmatic Perspectives on the Measurement of Information Systems Service Quality. 223-240
  
• Michael D. Myers: Qualitative Research in Information Systems.

Volume 21, Number 3, September 1997

• Robert W. Zmud: Remarks from MIS Quarterly Editor.

• Special Abstract for Three "History" Papers on MIS Research Methods.
• Richard O. Mason, James L. McKenney, Duncan Copeland:
  Developing an Historical Tradition in MIS Research. 257-278
  
• Magid Igbaria, Nancy Zinatelli, Paul B. Cragg, Angèle L. M. Cavaye:
  Personal Computing Acceptance Factors in Small Firms: A Structural Equation Model. 279-305
  
• Richard O. Mason, James L. McKenney, Duncan Copeland:
  An Historical Method for MIS Research: Steps and Assumptions. 307-320
  
• James L. McKenney, Richard O. Mason, Duncan Copeland:
  Bank of America: The Crest and Trough of Technological Leadership. 321-353
  

Volume 21, Number 4, December 1997

• Robert W. Zmud: Remarks from MIS Quarterly Editor.

• James E. Hunton, Jesse D. Beeler:
  Effects of User Participation in Systems Development: A Longitudinal Field Experiment. 359-388
  
• John Cross, Michael J. Earl, Jeffrey L. Sampler:
  Transformation of the IT Function at British Petroleum. 401-423
  
• Charles E. Clark, Nancy C. Cavanaugh, Carol V. Brown, Vallabh Sambamurthy:
  Building Change-Readiness Capabilities in the IS Organization: Insights From the Bell Atlantic Experience. 425-455
  
• Omar El Sawy, Gene Bowles:
  Redesigning the Customer Support Process for the Electronic Economy: Insights From Storage Dimensions. 457-483
  
• David Gefen, Detmar W. Straub:
  Gender Differences in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model. 389-400
  

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