BibTeX records: Robert E. Kraut

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@article{DBLP:journals/tochi/RenZK24,
  author       = {Yuqing Ren and
                  Haifeng Zhang and
                  Robert E. Kraut},
  title        = {How Did They Build the Free Encyclopedia? {A} Literature Review of
                  Collaboration and Coordination among Wikipedia Editors},
  journal      = {{ACM} Trans. Comput. Hum. Interact.},
  volume       = {31},
  number       = {1},
  pages        = {7:1--7:48},
  year         = {2024},
  url          = {https://doi.org/10.1145/3617369},
  doi          = {10.1145/3617369},
  timestamp    = {Sat, 13 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/tochi/RenZK24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/corr/abs-2403-15482,
  author       = {Alicja Chaszczewicz and
                  Raj Sanjay Shah and
                  Ryan Louie and
                  Bruce A Arnow and
                  Robert E. Kraut and
                  Diyi Yang},
  title        = {Multi-Level Feedback Generation with Large Language Models for Empowering
                  Novice Peer Counselors},
  journal      = {CoRR},
  volume       = {abs/2403.15482},
  year         = {2024},
  url          = {https://doi.org/10.48550/arXiv.2403.15482},
  doi          = {10.48550/ARXIV.2403.15482},
  eprinttype    = {arXiv},
  eprint       = {2403.15482},
  timestamp    = {Tue, 09 Apr 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/corr/abs-2403-15482.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/acii/WangDKH23,
  author       = {Yi{-}Chia Wang and
                  Jane Dwivedi{-}Yu and
                  Robert E. Kraut and
                  Alon Y. Halevy},
  title        = {Using Comments for Predicting the Affective Response to Social Media
                  Posts},
  booktitle    = {11th International Conference on Affective Computing and Intelligent
                  Interaction, {ACII} 2023, Cambridge, MA, USA, September 10-13, 2023},
  pages        = {1--8},
  publisher    = {{IEEE}},
  year         = {2023},
  url          = {https://doi.org/10.1109/ACII59096.2023.10388133},
  doi          = {10.1109/ACII59096.2023.10388133},
  timestamp    = {Wed, 31 Jan 2024 20:36:44 +0100},
  biburl       = {https://dblp.org/rec/conf/acii/WangDKH23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/WangSSWKY23,
  author       = {Tony Wang and
                  Haard K. Shah and
                  Raj Sanjay Shah and
                  Yi{-}Chia Wang and
                  Robert E. Kraut and
                  Diyi Yang},
  editor       = {Albrecht Schmidt and
                  Kaisa V{\"{a}}{\"{a}}n{\"{a}}nen and
                  Tesh Goyal and
                  Per Ola Kristensson and
                  Anicia Peters and
                  Stefanie Mueller and
                  Julie R. Williamson and
                  Max L. Wilson},
  title        = {Metrics for Peer Counseling: Triangulating Success Outcomes for Online
                  Therapy Platforms},
  booktitle    = {Proceedings of the 2023 {CHI} Conference on Human Factors in Computing
                  Systems, {CHI} 2023, Hamburg, Germany, April 23-28, 2023},
  pages        = {483:1--483:17},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3544548.3581372},
  doi          = {10.1145/3544548.3581372},
  timestamp    = {Sat, 29 Apr 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/WangSSWKY23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/ChenLDOAKD23,
  author       = {Tianying Chen and
                  Michael Xieyang Liu and
                  Emily Ding and
                  Emma O'Neil and
                  Mansi Agarwal and
                  Robert E. Kraut and
                  Laura Dabbish},
  editor       = {Albrecht Schmidt and
                  Kaisa V{\"{a}}{\"{a}}n{\"{a}}nen and
                  Tesh Goyal and
                  Per Ola Kristensson and
                  Anicia Peters and
                  Stefanie Mueller and
                  Julie R. Williamson and
                  Max L. Wilson},
  title        = {Facilitating Counselor Reflective Learning with a Real-time Annotation
                  tool},
  booktitle    = {Proceedings of the 2023 {CHI} Conference on Human Factors in Computing
                  Systems, {CHI} 2023, Hamburg, Germany, April 23-28, 2023},
  pages        = {493:1--493:17},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3544548.3581551},
  doi          = {10.1145/3544548.3581551},
  timestamp    = {Thu, 21 Mar 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/ChenLDOAKD23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/corr/abs-2303-11272,
  author       = {Yuhan Liu and
                  Anna Fang and
                  Glen Moriarty and
                  Robert E. Kraut and
                  Haiyi Zhu},
  title        = {Agent-based Simulation for Online Mental Health Matching},
  journal      = {CoRR},
  volume       = {abs/2303.11272},
  year         = {2023},
  url          = {https://doi.org/10.48550/arXiv.2303.11272},
  doi          = {10.48550/ARXIV.2303.11272},
  eprinttype    = {arXiv},
  eprint       = {2303.11272},
  timestamp    = {Wed, 22 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/corr/abs-2303-11272.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/corr/abs-2312-10775,
  author       = {Anna Fang and
                  Wenjie Yang and
                  Raj Sanjay Shah and
                  Yash Mathur and
                  Diyi Yang and
                  Haiyi Zhu and
                  Robert E. Kraut},
  title        = {What Makes Digital Support Effective? How Therapeutic Skills Affect
                  Clinical Well-Being},
  journal      = {CoRR},
  volume       = {abs/2312.10775},
  year         = {2023},
  url          = {https://doi.org/10.48550/arXiv.2312.10775},
  doi          = {10.48550/ARXIV.2312.10775},
  eprinttype    = {arXiv},
  eprint       = {2312.10775},
  timestamp    = {Tue, 16 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/corr/abs-2312-10775.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pacmhci/KimKK22,
  author       = {Jennifer G. Kim and
                  Robert E. Kraut and
                  Karrie Karahalios},
  title        = {Designing a Medical Crowdfunding Website from Sense of Community Theory},
  journal      = {Proc. {ACM} Hum. Comput. Interact.},
  volume       = {6},
  number       = {{CSCW2}},
  pages        = {1--25},
  year         = {2022},
  url          = {https://doi.org/10.1145/3555181},
  doi          = {10.1145/3555181},
  timestamp    = {Fri, 03 Feb 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/pacmhci/KimKK22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pacmhci/ShahHHAWKY22,
  author       = {Raj Sanjay Shah and
                  Faye Holt and
                  Shirley Anugrah Hayati and
                  Aastha Agarwal and
                  Yi{-}Chia Wang and
                  Robert E. Kraut and
                  Diyi Yang},
  title        = {Modeling Motivational Interviewing Strategies on an Online Peer-to-Peer
                  Counseling Platform},
  journal      = {Proc. {ACM} Hum. Comput. Interact.},
  volume       = {6},
  number       = {{CSCW2}},
  pages        = {1--24},
  year         = {2022},
  url          = {https://doi.org/10.1145/3555640},
  doi          = {10.1145/3555640},
  timestamp    = {Fri, 03 Feb 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/pacmhci/ShahHHAWKY22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pacmhci/YaoZK22,
  author       = {Zheng Yao and
                  Haiyi Zhu and
                  Robert E. Kraut},
  title        = {Learning to Become a Volunteer Counselor: Lessons from a Peer-to-Peer
                  Mental Health Community},
  journal      = {Proc. {ACM} Hum. Comput. Interact.},
  volume       = {6},
  number       = {{CSCW2}},
  pages        = {1--24},
  year         = {2022},
  url          = {https://doi.org/10.1145/3555200},
  doi          = {10.1145/3555200},
  timestamp    = {Sun, 12 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/pacmhci/YaoZK22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/www/LevyKYAW22,
  author       = {Sharon Levy and
                  Robert E. Kraut and
                  Jane A. Yu and
                  Kristen M. Altenburger and
                  Yi{-}Chia Wang},
  editor       = {Fr{\'{e}}d{\'{e}}rique Laforest and
                  Rapha{\"{e}}l Troncy and
                  Elena Simperl and
                  Deepak Agarwal and
                  Aristides Gionis and
                  Ivan Herman and
                  Lionel M{\'{e}}dini},
  title        = {Understanding Conflicts in Online Conversations},
  booktitle    = {{WWW} '22: The {ACM} Web Conference 2022, Virtual Event, Lyon, France,
                  April 25 - 29, 2022},
  pages        = {2592--2602},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3485447.3512131},
  doi          = {10.1145/3485447.3512131},
  timestamp    = {Thu, 23 Jun 2022 19:54:34 +0200},
  biburl       = {https://dblp.org/rec/conf/www/LevyKYAW22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/corr/abs-2211-05182,
  author       = {Raj Sanjay Shah and
                  Faye Holt and
                  Shirley Anugrah Hayati and
                  Aastha Agarwal and
                  Yi{-}Chia Wang and
                  Robert E. Kraut and
                  Diyi Yang},
  title        = {Modeling Motivational Interviewing Strategies On An Online Peer-to-Peer
                  Counseling Platform},
  journal      = {CoRR},
  volume       = {abs/2211.05182},
  year         = {2022},
  url          = {https://doi.org/10.48550/arXiv.2211.05182},
  doi          = {10.48550/ARXIV.2211.05182},
  eprinttype    = {arXiv},
  eprint       = {2211.05182},
  timestamp    = {Tue, 15 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/corr/abs-2211-05182.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jcmc/LiKZ21,
  author       = {Han Li and
                  Robert E. Kraut and
                  Haiyi Zhu},
  title        = {Technical Features of Asynchronous and Synchronous Community Platforms
                  and their Effects on Community Cohesion: {A} Comparative Study of
                  Forum-based and Chat-based Online Mental Health Communities},
  journal      = {J. Comput. Mediat. Commun.},
  volume       = {26},
  number       = {6},
  pages        = {403--421},
  year         = {2021},
  url          = {https://doi.org/10.1093/jcmc/zmab016},
  doi          = {10.1093/JCMC/ZMAB016},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jcmc/LiKZ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pacmhci/YaoYLLSZK21,
  author       = {Zheng Yao and
                  Diyi Yang and
                  John M. Levine and
                  Carissa A. Low and
                  Tenbroeck Smith and
                  Haiyi Zhu and
                  Robert E. Kraut},
  title        = {Join, Stay or Go?: {A} Closer Look at Members' Life Cycles in Online
                  Health Communities},
  journal      = {Proc. {ACM} Hum. Comput. Interact.},
  volume       = {5},
  number       = {{CSCW1}},
  pages        = {171:1--171:22},
  year         = {2021},
  url          = {https://doi.org/10.1145/3449245},
  doi          = {10.1145/3449245},
  timestamp    = {Wed, 09 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/pacmhci/YaoYLLSZK21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pacmhci/ChenZKD21,
  author       = {Tianying Chen and
                  Kristy Zhang and
                  Robert E. Kraut and
                  Laura Dabbish},
  title        = {Scaffolding the Online Peer-support Experience: Novice Supporters'
                  Strategies and Challenges},
  journal      = {Proc. {ACM} Hum. Comput. Interact.},
  volume       = {5},
  number       = {{CSCW2}},
  pages        = {366:1--366:30},
  year         = {2021},
  url          = {https://doi.org/10.1145/3479510},
  doi          = {10.1145/3479510},
  timestamp    = {Thu, 21 Mar 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/pacmhci/ChenZKD21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pacmhci/YaoWEZK21,
  author       = {Zheng Yao and
                  Silas Weden and
                  Lea Emerlyn and
                  Haiyi Zhu and
                  Robert E. Kraut},
  title        = {Together But Alone: Atomization and Peer Support among Gig Workers},
  journal      = {Proc. {ACM} Hum. Comput. Interact.},
  volume       = {5},
  number       = {{CSCW2}},
  pages        = {391:1--391:29},
  year         = {2021},
  url          = {https://doi.org/10.1145/3479535},
  doi          = {10.1145/3479535},
  timestamp    = {Wed, 09 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/pacmhci/YaoWEZK21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/HuangZRHK21,
  author       = {Yu{-}Ning Huang and
                  Siyan Zhao and
                  Michael L. Rivera and
                  Jason I. Hong and
                  Robert E. Kraut},
  editor       = {Yoshifumi Kitamura and
                  Aaron Quigley and
                  Katherine Isbister and
                  Takeo Igarashi},
  title        = {Predicting Well-being Using Short Ecological Momentary Audio Recordings},
  booktitle    = {{CHI} '21: {CHI} Conference on Human Factors in Computing Systems,
                  Virtual Event / Yokohama Japan, May 8-13, 2021, Extended Abstracts},
  pages        = {306:1--306:7},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3411763.3451629},
  doi          = {10.1145/3411763.3451629},
  timestamp    = {Sat, 09 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/HuangZRHK21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pacmhci/LiYYKFK20,
  author       = {Ang Li and
                  Zheng Yao and
                  Diyi Yang and
                  Chinmay Kulkarni and
                  Rosta Farzan and
                  Robert E. Kraut},
  title        = {Successful Online Socialization: Lessons from the Wikipedia Education
                  Program},
  journal      = {Proc. {ACM} Hum. Comput. Interact.},
  volume       = {4},
  number       = {{CSCW}},
  pages        = {050:1--050:24},
  year         = {2020},
  url          = {https://doi.org/10.1145/3392857},
  doi          = {10.1145/3392857},
  timestamp    = {Wed, 16 Mar 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/pacmhci/LiYYKFK20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/ZhangRK20,
  author       = {Haifeng Zhang and
                  Yuqin Ren and
                  Robert E. Kraut},
  title        = {Mining and Predicting Temporal Patterns in the Quality Evolution of
                  Wikipedia Articles},
  booktitle    = {53rd Hawaii International Conference on System Sciences, {HICSS} 2020,
                  Maui, Hawaii, USA, January 7-10, 2020},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2020},
  url          = {https://hdl.handle.net/10125/64227},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/ZhangRK20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icwsm/KrautLMH20,
  author       = {Robert E. Kraut and
                  John M. Levine and
                  Marisol Martinez{-}Escobar and
                  Ama{\c{c}} Herdagdelen},
  editor       = {Munmun De Choudhury and
                  Rumi Chunara and
                  Aron Culotta and
                  Brooke Foucault Welles},
  title        = {What Makes People Feel Close to Online Groups? The Roles of Group
                  Attributes and Group Types},
  booktitle    = {Proceedings of the Fourteenth International {AAAI} Conference on Web
                  and Social Media, {ICWSM} 2020, Held Virtually, Original Venue: Atlanta,
                  Georgia, USA, June 8-11, 2020},
  pages        = {382--392},
  publisher    = {{AAAI} Press},
  year         = {2020},
  url          = {https://ojs.aaai.org/index.php/ICWSM/article/view/7308},
  timestamp    = {Mon, 07 Mar 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icwsm/KrautLMH20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/corr/abs-2012-14653,
  author       = {Yi{-}Chia Wang and
                  Alexandros Papangelis and
                  Runze Wang and
                  Zhaleh Feizollahi and
                  G{\"{o}}khan T{\"{u}}r and
                  Robert E. Kraut},
  title        = {Can You be More Social? Injecting Politeness and Positivity into Task-Oriented
                  Conversational Agents},
  journal      = {CoRR},
  volume       = {abs/2012.14653},
  year         = {2020},
  url          = {https://arxiv.org/abs/2012.14653},
  eprinttype    = {arXiv},
  eprint       = {2012.14653},
  timestamp    = {Fri, 08 Jan 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/corr/abs-2012-14653.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pacmhci/SunKY19,
  author       = {Lu Sun and
                  Robert E. Kraut and
                  Diyi Yang},
  title        = {Multi-level Modeling of Social Roles in Online Micro-lending Platforms},
  journal      = {Proc. {ACM} Hum. Comput. Interact.},
  volume       = {3},
  number       = {{CSCW}},
  pages        = {133:1--133:25},
  year         = {2019},
  url          = {https://doi.org/10.1145/3359235},
  doi          = {10.1145/3359235},
  timestamp    = {Tue, 25 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/pacmhci/SunKY19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pnas/KitturYHCLGNKS19,
  author       = {Aniket Kittur and
                  Lixiu Yu and
                  Tom Hope and
                  Joel Chan and
                  Hila Lifshitz{-}Assaf and
                  Karni Gilon and
                  Felicia Y. Ng and
                  Robert E. Kraut and
                  Dafna Shahaf},
  title        = {Scaling up analogical innovation with crowds and {AI}},
  journal      = {Proc. Natl. Acad. Sci. {USA}},
  volume       = {116},
  number       = {6},
  pages        = {1870--1877},
  year         = {2019},
  url          = {https://doi.org/10.1073/pnas.1807185116},
  doi          = {10.1073/PNAS.1807185116},
  timestamp    = {Sun, 12 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/pnas/KitturYHCLGNKS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/MunteanuBMFFKSW19,
  author       = {Cosmin Munteanu and
                  Amy S. Bruckman and
                  Michael J. Muller and
                  Christopher Frauenberger and
                  Casey Fiesler and
                  Robert E. Kraut and
                  Katie Shilton and
                  Jenny Waycott},
  editor       = {Regan L. Mandryk and
                  Stephen A. Brewster and
                  Mark Hancock and
                  Geraldine Fitzpatrick and
                  Anna L. Cox and
                  Vassilis Kostakos and
                  Mark Perry},
  title        = {{SIGCHI} Research Ethics Town Hall},
  booktitle    = {Extended Abstracts of the 2019 {CHI} Conference on Human Factors in
                  Computing Systems, {CHI} 2019, Glasgow, Scotland, UK, May 04-09, 2019},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3290607.3311742},
  doi          = {10.1145/3290607.3311742},
  timestamp    = {Mon, 21 Sep 2020 12:42:04 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/MunteanuBMFFKSW19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/YangYSK19,
  author       = {Diyi Yang and
                  Zheng Yao and
                  Joseph Seering and
                  Robert E. Kraut},
  editor       = {Stephen A. Brewster and
                  Geraldine Fitzpatrick and
                  Anna L. Cox and
                  Vassilis Kostakos},
  title        = {The Channel Matters: Self-disclosure, Reciprocity and Social Support
                  in Online Cancer Support Groups},
  booktitle    = {Proceedings of the 2019 {CHI} Conference on Human Factors in Computing
                  Systems, {CHI} 2019, Glasgow, Scotland, UK, May 04-09, 2019},
  pages        = {31},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3290605.3300261},
  doi          = {10.1145/3290605.3300261},
  timestamp    = {Sat, 30 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/YangYSK19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/YangKSMJ19,
  author       = {Diyi Yang and
                  Robert E. Kraut and
                  Tenbroeck Smith and
                  Elijah Mayfield and
                  Dan Jurafsky},
  editor       = {Stephen A. Brewster and
                  Geraldine Fitzpatrick and
                  Anna L. Cox and
                  Vassilis Kostakos},
  title        = {Seekers, Providers, Welcomers, and Storytellers: Modeling Social Roles
                  in Online Health Communities},
  booktitle    = {Proceedings of the 2019 {CHI} Conference on Human Factors in Computing
                  Systems, {CHI} 2019, Glasgow, Scotland, UK, May 04-09, 2019},
  pages        = {344},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3290605.3300574},
  doi          = {10.1145/3290605.3300574},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/YangKSMJ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/TomprouDKL19,
  author       = {Maria Tomprou and
                  Laura Dabbish and
                  Robert E. Kraut and
                  Fannie Liu},
  editor       = {Stephen A. Brewster and
                  Geraldine Fitzpatrick and
                  Anna L. Cox and
                  Vassilis Kostakos},
  title        = {Career Mentoring in Online Communities: Seeking and Receiving Advice
                  from an Online Community},
  booktitle    = {Proceedings of the 2019 {CHI} Conference on Human Factors in Computing
                  Systems, {CHI} 2019, Glasgow, Scotland, UK, May 04-09, 2019},
  pages        = {653},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3290605.3300883},
  doi          = {10.1145/3290605.3300883},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/TomprouDKL19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tsoco/TausczikFLK18,
  author       = {Yla R. Tausczik and
                  Rosta Farzan and
                  John M. Levine and
                  Robert E. Kraut},
  title        = {Effects of Collective Socialization on Newcomers' Response to Feedback
                  in Online Communities},
  journal      = {{ACM} Trans. Soc. Comput.},
  volume       = {1},
  number       = {2},
  pages        = {8:1--8:23},
  year         = {2018},
  url          = {https://doi.org/10.1145/3191834},
  doi          = {10.1145/3191834},
  timestamp    = {Thu, 21 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tsoco/TausczikFLK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/FieslerBKMMS18,
  author       = {Casey Fiesler and
                  Amy S. Bruckman and
                  Robert E. Kraut and
                  Michael J. Muller and
                  Cosmin Munteanu and
                  Katie Shilton},
  editor       = {Vanessa Evers and
                  Mor Naaman and
                  Geraldine Fitzpatrick and
                  Karrie Karahalios and
                  Airi Lampinen and
                  Andr{\'{e}}s Monroy{-}Hern{\'{a}}ndez},
  title        = {Research Ethics and Regulation: An Open Forum},
  booktitle    = {Companion of the 2018 {ACM} Conference on Computer Supported Cooperative
                  Work and Social Computing, {CSCW} 2018, Jersey City, NJ, USA, November
                  03-07, 2018},
  pages        = {125--128},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3272973.3274543},
  doi          = {10.1145/3272973.3274543},
  timestamp    = {Tue, 15 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/FieslerBKMMS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pacmhci/YangK17,
  author       = {Diyi Yang and
                  Robert E. Kraut},
  title        = {Persuading Teammates to Give: Systematic versus Heuristic Cues for
                  Soliciting Loans},
  journal      = {Proc. {ACM} Hum. Comput. Interact.},
  volume       = {1},
  number       = {{CSCW}},
  pages        = {114:1--114:21},
  year         = {2017},
  url          = {https://doi.org/10.1145/3134749},
  doi          = {10.1145/3134749},
  timestamp    = {Tue, 25 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/pacmhci/YangK17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/YangKL17,
  author       = {Diyi Yang and
                  Robert E. Kraut and
                  John M. Levine},
  editor       = {Gloria Mark and
                  Susan R. Fussell and
                  Cliff Lampe and
                  m. c. schraefel and
                  Juan Pablo Hourcade and
                  Caroline Appert and
                  Daniel Wigdor},
  title        = {Commitment of Newcomers and Old-timers to Online Health Support Communities},
  booktitle    = {Proceedings of the 2017 {CHI} Conference on Human Factors in Computing
                  Systems, Denver, CO, USA, May 06-11, 2017},
  pages        = {6363--6375},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3025453.3026008},
  doi          = {10.1145/3025453.3026008},
  timestamp    = {Sat, 30 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/YangKL17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/SeeringKD17,
  author       = {Joseph Seering and
                  Robert E. Kraut and
                  Laura A. Dabbish},
  editor       = {Charlotte P. Lee and
                  Steven E. Poltrock and
                  Louise Barkhuus and
                  Marcos Borges and
                  Wendy A. Kellogg},
  title        = {Shaping Pro and Anti-Social Behavior on Twitch Through Moderation
                  and Example-Setting},
  booktitle    = {Proceedings of the 2017 {ACM} Conference on Computer Supported Cooperative
                  Work and Social Computing, {CSCW} 2017, Portland, OR, USA, February
                  25 - March 1, 2017},
  pages        = {111--125},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/2998181.2998277},
  doi          = {10.1145/2998181.2998277},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/SeeringKD17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/LykourentzouKD17,
  author       = {Ioanna Lykourentzou and
                  Robert E. Kraut and
                  Steven P. Dow},
  editor       = {Charlotte P. Lee and
                  Steven E. Poltrock and
                  Louise Barkhuus and
                  Marcos Borges and
                  Wendy A. Kellogg},
  title        = {Team Dating Leads to Better Online Ad Hoc Collaborations},
  booktitle    = {Proceedings of the 2017 {ACM} Conference on Computer Supported Cooperative
                  Work and Social Computing, {CSCW} 2017, Portland, OR, USA, February
                  25 - March 1, 2017},
  pages        = {2330--2343},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/2998181.2998322},
  doi          = {10.1145/2998181.2998322},
  timestamp    = {Tue, 09 Mar 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/LykourentzouKD17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/emnlp/YangHKH17,
  author       = {Diyi Yang and
                  Aaron Halfaker and
                  Robert E. Kraut and
                  Eduard H. Hovy},
  editor       = {Martha Palmer and
                  Rebecca Hwa and
                  Sebastian Riedel},
  title        = {Identifying Semantic Edit Intentions from Revisions in Wikipedia},
  booktitle    = {Proceedings of the 2017 Conference on Empirical Methods in Natural
                  Language Processing, {EMNLP} 2017, Copenhagen, Denmark, September
                  9-11, 2017},
  pages        = {2000--2010},
  publisher    = {Association for Computational Linguistics},
  year         = {2017},
  url          = {https://doi.org/10.18653/v1/d17-1213},
  doi          = {10.18653/V1/D17-1213},
  timestamp    = {Fri, 06 Aug 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/emnlp/YangHKH17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icwsm/YangYK17,
  author       = {Diyi Yang and
                  Zheng Yao and
                  Robert E. Kraut},
  title        = {Self-Disclosure and Channel Difference in Online Health Support Groups},
  booktitle    = {Proceedings of the Eleventh International Conference on Web and Social
                  Media, {ICWSM} 2017, Montr{\'{e}}al, Qu{\'{e}}bec, Canada,
                  May 15-18, 2017},
  pages        = {704--707},
  publisher    = {{AAAI} Press},
  year         = {2017},
  url          = {https://aaai.org/ocs/index.php/ICWSM/ICWSM17/paper/view/15626},
  timestamp    = {Fri, 19 May 2017 12:45:06 +0200},
  biburl       = {https://dblp.org/rec/conf/icwsm/YangYK17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jcmc/BurkeK16,
  author       = {Moira Burke and
                  Robert E. Kraut},
  title        = {The Relationship between Facebook Use and Well-Being depends on Communication
                  Type and Tie Strength},
  journal      = {J. Comput. Mediat. Commun.},
  volume       = {21},
  number       = {4},
  pages        = {265--281},
  year         = {2016},
  url          = {https://doi.org/10.1111/jcc4.12162},
  doi          = {10.1111/JCC4.12162},
  timestamp    = {Thu, 01 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jcmc/BurkeK16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/misq/KimMK16,
  author       = {Seung Hyun Kim and
                  Tridas Mukhopadhyay and
                  Robert E. Kraut},
  title        = {When Does Repository {KMS} Use Lift Performance? The Role of Alternative
                  Knowledge Sources and Task Environments},
  journal      = {{MIS} Q.},
  volume       = {40},
  number       = {1},
  pages        = {133--156},
  year         = {2016},
  url          = {https://doi.org/10.25300/misq/2016/40.1.06},
  doi          = {10.25300/MISQ/2016/40.1.06},
  timestamp    = {Thu, 30 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/misq/KimMK16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/WangHK16,
  author       = {Yi{-}Chia Wang and
                  Hayley Hinsberger and
                  Robert E. Kraut},
  editor       = {Jofish Kaye and
                  Allison Druin and
                  Cliff Lampe and
                  Dan Morris and
                  Juan Pablo Hourcade},
  title        = {Does Saying This Make Me Look Good?: How Posters and Outsiders Evaluate
                  Facebook Updates},
  booktitle    = {Proceedings of the 2016 {CHI} Conference on Human Factors in Computing
                  Systems, San Jose, CA, USA, May 7-12, 2016},
  pages        = {125--129},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2858036.2858502},
  doi          = {10.1145/2858036.2858502},
  timestamp    = {Wed, 01 Jun 2022 08:38:38 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/WangHK16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/ZhuDCYKK16,
  author       = {Haiyi Zhu and
                  Sauvik Das and
                  Yiqun Cao and
                  Shuang Yu and
                  Aniket Kittur and
                  Robert E. Kraut},
  editor       = {Jofish Kaye and
                  Allison Druin and
                  Cliff Lampe and
                  Dan Morris and
                  Juan Pablo Hourcade},
  title        = {A Market in Your Social Network: The Effects of Extrinsic Rewards
                  on Friendsourcing and Relationships},
  booktitle    = {Proceedings of the 2016 {CHI} Conference on Human Factors in Computing
                  Systems, San Jose, CA, USA, May 7-12, 2016},
  pages        = {598--609},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2858036.2858396},
  doi          = {10.1145/2858036.2858396},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/ZhuDCYKK16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/LykourentzouWKD16,
  author       = {Ioanna Lykourentzou and
                  Shannon Wang and
                  Robert E. Kraut and
                  Steven P. Dow},
  editor       = {Jofish Kaye and
                  Allison Druin and
                  Cliff Lampe and
                  Dan Morris and
                  Juan Pablo Hourcade},
  title        = {Team Dating: {A} Self-Organized Team Formation Strategy for Collaborative
                  Crowdsourcing},
  booktitle    = {Proceedings of the 2016 {CHI} Conference on Human Factors in Computing
                  Systems, San Jose, CA, USA, May 7-12, 2016, Extended Abstracts},
  pages        = {1243--1249},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2851581.2892421},
  doi          = {10.1145/2851581.2892421},
  timestamp    = {Wed, 01 Jun 2022 08:38:38 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/LykourentzouWKD16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/Kraut16,
  author       = {Robert E. Kraut},
  editor       = {Jofish Kaye and
                  Allison Druin and
                  Cliff Lampe and
                  Dan Morris and
                  Juan Pablo Hourcade},
  title        = {{SIGCHI} Lifetime Research Award Talk: Online Communication and Psychological
                  Well-being},
  booktitle    = {Proceedings of the 2016 {CHI} Conference on Human Factors in Computing
                  Systems, San Jose, CA, USA, May 7-12, 2016, Extended Abstracts},
  pages        = {3899--3900},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2851581.2911967},
  doi          = {10.1145/2851581.2911967},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/Kraut16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/WangBK16,
  author       = {Yi{-}Chia Wang and
                  Moira Burke and
                  Robert E. Kraut},
  editor       = {Darren Gergle and
                  Meredith Ringel Morris and
                  Pernille Bj{\o}rn and
                  Joseph A. Konstan},
  title        = {Modeling Self-Disclosure in Social Networking Sites},
  booktitle    = {Proceedings of the 19th {ACM} Conference on Computer-Supported Cooperative
                  Work {\&} Social Computing, {CSCW} 2016, San Francisco, CA, USA,
                  February 27 - March 2, 2016},
  pages        = {74--85},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2818048.2820010},
  doi          = {10.1145/2818048.2820010},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/WangBK16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/ZhuKK16,
  author       = {Haiyi Zhu and
                  Robert E. Kraut and
                  Aniket Kittur},
  editor       = {Darren Gergle and
                  Meredith Ringel Morris and
                  Pernille Bj{\o}rn and
                  Joseph A. Konstan},
  title        = {A Contingency View of Transferring and Adapting Best Practices within
                  Online Communities},
  booktitle    = {Proceedings of the 19th {ACM} Conference on Computer-Supported Cooperative
                  Work {\&} Social Computing, {CSCW} 2016, San Francisco, CA, USA,
                  February 27 - March 2, 2016},
  pages        = {727--741},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2818048.2819976},
  doi          = {10.1145/2818048.2819976},
  timestamp    = {Wed, 14 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/ZhuKK16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/YuKK16,
  author       = {Lixiu Yu and
                  Aniket Kittur and
                  Robert E. Kraut},
  editor       = {Darren Gergle and
                  Meredith Ringel Morris and
                  Pernille Bj{\o}rn and
                  Joseph A. Konstan},
  title        = {Encouraging "Outside- the- box" Thinking in Crowd Innovation
                  Through Identifying Domains of Expertise},
  booktitle    = {Proceedings of the 19th {ACM} Conference on Computer-Supported Cooperative
                  Work {\&} Social Computing, {CSCW} 2016, San Francisco, CA, USA,
                  February 27 - March 2, 2016},
  pages        = {1212--1220},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2818048.2820025},
  doi          = {10.1145/2818048.2820025},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/YuKK16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/YuKK16a,
  author       = {Lixiu Yu and
                  Robert E. Kraut and
                  Aniket Kittur},
  editor       = {Darren Gergle and
                  Meredith Ringel Morris and
                  Pernille Bj{\o}rn and
                  Joseph A. Konstan},
  title        = {Distributed Analogical Idea Generation with Multiple Constraints},
  booktitle    = {Proceedings of the 19th {ACM} Conference on Computer-Supported Cooperative
                  Work {\&} Social Computing, {CSCW} 2016, San Francisco, CA, USA,
                  February 27 - March 2, 2016},
  pages        = {1234--1243},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2818048.2835201},
  doi          = {10.1145/2818048.2835201},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/YuKK16a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/edm/YangKR16,
  author       = {Diyi Yang and
                  Robert E. Kraut and
                  Carolyn P. Ros{\'{e}}},
  editor       = {Tiffany Barnes and
                  Min Chi and
                  Mingyu Feng},
  title        = {Exploring the Effect of Student Confusion in Massive Open Online Courses},
  booktitle    = {Proceedings of the 9th International Conference on Educational Data
                  Mining, {EDM} 2016, Raleigh, North Carolina, USA, June 29 - July 2,
                  2016},
  pages        = {8},
  publisher    = {International Educational Data Mining Society {(IEDMS)}},
  year         = {2016},
  url          = {http://www.educationaldatamining.org/EDM2016/proceedings/paper\_303.pdf},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/edm/YangKR16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icwsm/YangHKH16,
  author       = {Diyi Yang and
                  Aaron Halfaker and
                  Robert E. Kraut and
                  Eduard H. Hovy},
  title        = {Who Did What: Editor Role Identification in Wikipedia},
  booktitle    = {Proceedings of the Tenth International Conference on Web and Social
                  Media, Cologne, Germany, May 17-20, 2016},
  pages        = {446--455},
  publisher    = {{AAAI} Press},
  year         = {2016},
  url          = {http://www.aaai.org/ocs/index.php/ICWSM/ICWSM16/paper/view/13077},
  timestamp    = {Fri, 05 Feb 2021 11:07:46 +0100},
  biburl       = {https://dblp.org/rec/conf/icwsm/YangHKH16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/lats/KasunicHKMO16,
  author       = {Anna Kasunic and
                  Jessica Hammer and
                  Robert E. Kraut and
                  Michael Massimi and
                  Amy Ogan},
  editor       = {Jeff Haywood and
                  Vincent Aleven and
                  Judy Kay and
                  Ido Roll},
  title        = {A Preliminary Look at MOOC-associated Facebook Groups: Prevalence,
                  Geographic Representation, and Homophily},
  booktitle    = {Proceedings of the Third {ACM} Conference on Learning @ Scale, L@S
                  2016, Edinburgh, Scotland, UK, April 25 - 26, 2016},
  pages        = {205--208},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2876034.2893415},
  doi          = {10.1145/2876034.2893415},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/lats/KasunicHKMO16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/lrec/YangHKH16,
  author       = {Diyi Yang and
                  Aaron Halfaker and
                  Robert E. Kraut and
                  Eduard H. Hovy},
  editor       = {Nicoletta Calzolari and
                  Khalid Choukri and
                  Thierry Declerck and
                  Sara Goggi and
                  Marko Grobelnik and
                  Bente Maegaard and
                  Joseph Mariani and
                  H{\'{e}}l{\`{e}}ne Mazo and
                  Asunci{\'{o}}n Moreno and
                  Jan Odijk and
                  Stelios Piperidis},
  title        = {Edit Categories and Editor Role Identification in Wikipedia},
  booktitle    = {Proceedings of the Tenth International Conference on Language Resources
                  and Evaluation {LREC} 2016, Portoro{\v{z}}, Slovenia, May 23-28, 2016},
  publisher    = {European Language Resources Association {(ELRA)}},
  year         = {2016},
  url          = {http://www.lrec-conf.org/proceedings/lrec2016/summaries/582.html},
  timestamp    = {Mon, 19 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/lrec/YangHKH16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/KrautB15,
  author       = {Robert E. Kraut and
                  Moira Burke},
  title        = {Internet use and psychological well-being: effects of activity and
                  audience},
  journal      = {Commun. {ACM}},
  volume       = {58},
  number       = {12},
  pages        = {94--100},
  year         = {2015},
  url          = {https://doi.org/10.1145/2739043},
  doi          = {10.1145/2739043},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cacm/KrautB15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/lats/YangWHKR15,
  author       = {Diyi Yang and
                  Miaomiao Wen and
                  Iris K. Howley and
                  Robert E. Kraut and
                  Carolyn P. Ros{\'{e}}},
  editor       = {Gregor Kiczales and
                  Daniel M. Russell and
                  Beverly P. Woolf},
  title        = {Exploring the Effect of Confusion in Discussion Forums of Massive
                  Open Online Courses},
  booktitle    = {Proceedings of the Second {ACM} Conference on Learning @ Scale, L@S
                  2015, Vancouver, BC, Canada, March 14 - 18, 2015},
  pages        = {121--130},
  publisher    = {{ACM}},
  year         = {2015},
  url          = {https://doi.org/10.1145/2724660.2724677},
  doi          = {10.1145/2724660.2724677},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/lats/YangWHKR15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/hhci/RenK14,
  author       = {Yuqing Ren and
                  Robert E. Kraut},
  title        = {Agent-Based Modeling to Inform Online Community Design: Impact of
                  Topical Breadth, Message Volume, and Discussion Moderation on Member
                  Commitment and Contribution},
  journal      = {Hum. Comput. Interact.},
  volume       = {29},
  number       = {4},
  pages        = {351--389},
  year         = {2014},
  url          = {https://doi.org/10.1080/07370024.2013.828565},
  doi          = {10.1080/07370024.2013.828565},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/hhci/RenK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/AndreKK14,
  author       = {Paul Andr{\'{e}} and
                  Robert E. Kraut and
                  Aniket Kittur},
  editor       = {Matt Jones and
                  Philippe A. Palanque and
                  Albrecht Schmidt and
                  Tovi Grossman},
  title        = {Effects of simultaneous and sequential work structures on distributed
                  collaborative interdependent tasks},
  booktitle    = {{CHI} Conference on Human Factors in Computing Systems, CHI'14, Toronto,
                  ON, Canada - April 26 - May 01, 2014},
  pages        = {139--148},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2556288.2557158},
  doi          = {10.1145/2556288.2557158},
  timestamp    = {Tue, 01 Jun 2021 15:21:43 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/AndreKK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/ZhuKK14,
  author       = {Haiyi Zhu and
                  Robert E. Kraut and
                  Aniket Kittur},
  editor       = {Matt Jones and
                  Philippe A. Palanque and
                  Albrecht Schmidt and
                  Tovi Grossman},
  title        = {The impact of membership overlap on the survival of online communities},
  booktitle    = {{CHI} Conference on Human Factors in Computing Systems, CHI'14, Toronto,
                  ON, Canada - April 26 - May 01, 2014},
  pages        = {281--290},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2556288.2557213},
  doi          = {10.1145/2556288.2557213},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/ZhuKK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/ZhuCMPBK14,
  author       = {Haiyi Zhu and
                  Jilin Chen and
                  Tara Matthews and
                  Aditya Pal and
                  Hernan Badenes and
                  Robert E. Kraut},
  editor       = {Matt Jones and
                  Philippe A. Palanque and
                  Albrecht Schmidt and
                  Tovi Grossman},
  title        = {Selecting an effective niche: an ecological view of the success of
                  online communities},
  booktitle    = {{CHI} Conference on Human Factors in Computing Systems, CHI'14, Toronto,
                  ON, Canada - April 26 - May 01, 2014},
  pages        = {301--310},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2556288.2557348},
  doi          = {10.1145/2556288.2557348},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/ZhuCMPBK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/YuKK14,
  author       = {Lixiu Yu and
                  Aniket Kittur and
                  Robert E. Kraut},
  editor       = {Matt Jones and
                  Philippe A. Palanque and
                  Albrecht Schmidt and
                  Tovi Grossman},
  title        = {Searching for analogical ideas with crowds},
  booktitle    = {{CHI} Conference on Human Factors in Computing Systems, CHI'14, Toronto,
                  ON, Canada - April 26 - May 01, 2014},
  pages        = {1225--1234},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2556288.2557378},
  doi          = {10.1145/2556288.2557378},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/YuKK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/YuKK14a,
  author       = {Lixiu Yu and
                  Aniket Kittur and
                  Robert E. Kraut},
  editor       = {Matt Jones and
                  Philippe A. Palanque and
                  Albrecht Schmidt and
                  Tovi Grossman},
  title        = {Distributed analogical idea generation: inventing with crowds},
  booktitle    = {{CHI} Conference on Human Factors in Computing Systems, CHI'14, Toronto,
                  ON, Canada - April 26 - May 01, 2014},
  pages        = {1245--1254},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2556288.2557371},
  doi          = {10.1145/2556288.2557371},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/YuKK14a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/VlahovicWKL14,
  author       = {Tatiana A. Vlahovic and
                  Yi{-}Chia Wang and
                  Robert E. Kraut and
                  John M. Levine},
  editor       = {Matt Jones and
                  Philippe A. Palanque and
                  Albrecht Schmidt and
                  Tovi Grossman},
  title        = {Support matching and satisfaction in an online breast cancer support
                  community},
  booktitle    = {{CHI} Conference on Human Factors in Computing Systems, CHI'14, Toronto,
                  ON, Canada - April 26 - May 01, 2014},
  pages        = {1625--1634},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2556288.2557108},
  doi          = {10.1145/2556288.2557108},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/VlahovicWKL14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/BurkeK14,
  author       = {Moira Burke and
                  Robert E. Kraut},
  editor       = {Matt Jones and
                  Philippe A. Palanque and
                  Albrecht Schmidt and
                  Tovi Grossman},
  title        = {Growing closer on facebook: changes in tie strength through social
                  network site use},
  booktitle    = {{CHI} Conference on Human Factors in Computing Systems, CHI'14, Toronto,
                  ON, Canada - April 26 - May 01, 2014},
  pages        = {4187--4196},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2556288.2557094},
  doi          = {10.1145/2556288.2557094},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/BurkeK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/TausczikDK14,
  author       = {Yla R. Tausczik and
                  Laura A. Dabbish and
                  Robert E. Kraut},
  editor       = {Susan R. Fussell and
                  Wayne G. Lutters and
                  Meredith Ringel Morris and
                  Madhu C. Reddy},
  title        = {Building loyalty to online communities through bond and identity-based
                  attachment to sub-groups},
  booktitle    = {Computer Supported Cooperative Work, {CSCW} '14, Baltimore, MD, USA,
                  February 15-19, 2014},
  pages        = {146--157},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2531602.2531688},
  doi          = {10.1145/2531602.2531688},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/TausczikDK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/TausczikKK14,
  author       = {Yla R. Tausczik and
                  Aniket Kittur and
                  Robert E. Kraut},
  editor       = {Susan R. Fussell and
                  Wayne G. Lutters and
                  Meredith Ringel Morris and
                  Madhu C. Reddy},
  title        = {Collaborative problem solving: a study of MathOverflow},
  booktitle    = {Computer Supported Cooperative Work, {CSCW} '14, Baltimore, MD, USA,
                  February 15-19, 2014},
  pages        = {355--367},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2531602.2531690},
  doi          = {10.1145/2531602.2531690},
  timestamp    = {Mon, 29 Jul 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/TausczikKK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/KrautF14,
  author       = {Robert E. Kraut and
                  Andrew T. Fiore},
  editor       = {Susan R. Fussell and
                  Wayne G. Lutters and
                  Meredith Ringel Morris and
                  Madhu C. Reddy},
  title        = {The role of founders in building online groups},
  booktitle    = {Computer Supported Cooperative Work, {CSCW} '14, Baltimore, MD, USA,
                  February 15-19, 2014},
  pages        = {722--732},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2531602.2531648},
  doi          = {10.1145/2531602.2531648},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/KrautF14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/YuAKK14,
  author       = {Lixiu Yu and
                  Paul Andr{\'{e}} and
                  Aniket Kittur and
                  Robert E. Kraut},
  editor       = {Susan R. Fussell and
                  Wayne G. Lutters and
                  Meredith Ringel Morris and
                  Madhu C. Reddy},
  title        = {A comparison of social, learning, and financial strategies on crowd
                  engagement and output quality},
  booktitle    = {Computer Supported Cooperative Work, {CSCW} '14, Baltimore, MD, USA,
                  February 15-19, 2014},
  pages        = {967--978},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2531602.2531729},
  doi          = {10.1145/2531602.2531729},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/YuAKK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/ShoresHSKR14,
  author       = {Kenneth B. Shores and
                  Yilin He and
                  Kristina L. Swanenburg and
                  Robert E. Kraut and
                  John Riedl},
  editor       = {Susan R. Fussell and
                  Wayne G. Lutters and
                  Meredith Ringel Morris and
                  Madhu C. Reddy},
  title        = {The identification of deviance and its impact on retention in a multiplayer
                  game},
  booktitle    = {Computer Supported Cooperative Work, {CSCW} '14, Baltimore, MD, USA,
                  February 15-19, 2014},
  pages        = {1356--1365},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2531602.2531724},
  doi          = {10.1145/2531602.2531724},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/ShoresHSKR14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/ZhuDKK14,
  author       = {Haiyi Zhu and
                  Steven P. Dow and
                  Robert E. Kraut and
                  Aniket Kittur},
  editor       = {Susan R. Fussell and
                  Wayne G. Lutters and
                  Meredith Ringel Morris and
                  Madhu C. Reddy},
  title        = {Reviewing versus doing: learning and performance in crowd assessment},
  booktitle    = {Computer Supported Cooperative Work, {CSCW} '14, Baltimore, MD, USA,
                  February 15-19, 2014},
  pages        = {1445--1455},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2531602.2531718},
  doi          = {10.1145/2531602.2531718},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/ZhuDKK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hcomp/GraumanK14,
  author       = {Kristen Grauman and
                  Robert E. Kraut},
  editor       = {Jeffrey P. Bigham and
                  David C. Parkes},
  title        = {Keynote Speakers},
  booktitle    = {Proceedings of the Seconf {AAAI} Conference on Human Computation and
                  Crowdsourcing, {HCOMP} 2014, November 2-4, 2014, Pittsburgh, Pennsylvania,
                  {USA}},
  publisher    = {{AAAI}},
  year         = {2014},
  url          = {https://doi.org/10.1609/hcomp.v2i1.13144},
  doi          = {10.1609/HCOMP.V2I1.13144},
  timestamp    = {Tue, 05 Sep 2023 11:10:11 +0200},
  biburl       = {https://dblp.org/rec/conf/hcomp/GraumanK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@incollection{DBLP:books/sp/14/RenK14,
  author       = {Yuqing Ren and
                  Robert E. Kraut},
  editor       = {Judith S. Olson and
                  Wendy A. Kellogg},
  title        = {Agent Based Modeling to Inform the Design of Multiuser Systems},
  booktitle    = {Ways of Knowing in {HCI}},
  pages        = {395--419},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-1-4939-0378-8\_16},
  doi          = {10.1007/978-1-4939-0378-8\_16},
  timestamp    = {Tue, 16 May 2017 14:01:43 +0200},
  biburl       = {https://dblp.org/rec/books/sp/14/RenK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/hf/ZhuKK13,
  author       = {Haiyi Zhu and
                  Robert E. Kraut and
                  Aniket Kittur},
  title        = {Effectiveness of Shared Leadership in Wikipedia},
  journal      = {Hum. Factors},
  volume       = {55},
  number       = {6},
  pages        = {1021--1043},
  year         = {2013},
  url          = {https://doi.org/10.1177/0018720813515704},
  doi          = {10.1177/0018720813515704},
  timestamp    = {Thu, 04 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/hf/ZhuKK13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/hhci/GergleKF13,
  author       = {Darren Gergle and
                  Robert E. Kraut and
                  Susan R. Fussell},
  title        = {Using Visual Information for Grounding and Awareness in Collaborative
                  Tasks},
  journal      = {Hum. Comput. Interact.},
  volume       = {28},
  number       = {1},
  pages        = {1--39},
  year         = {2013},
  url          = {https://doi.org/10.1080/07370024.2012.678246},
  doi          = {10.1080/07370024.2012.678246},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/hhci/GergleKF13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/WangBK13,
  author       = {Yi{-}Chia Wang and
                  Moira Burke and
                  Robert E. Kraut},
  editor       = {Wendy E. Mackay and
                  Stephen A. Brewster and
                  Susanne B{\o}dker},
  title        = {Gender, topic, and audience response: an analysis of user-generated
                  content on facebook},
  booktitle    = {2013 {ACM} {SIGCHI} Conference on Human Factors in Computing Systems,
                  {CHI} '13, Paris, France, April 27 - May 2, 2013},
  pages        = {31--34},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2470654.2470659},
  doi          = {10.1145/2470654.2470659},
  timestamp    = {Tue, 01 Jun 2021 15:21:42 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/WangBK13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/FarzanK13,
  author       = {Rosta Farzan and
                  Robert E. Kraut},
  editor       = {Wendy E. Mackay and
                  Stephen A. Brewster and
                  Susanne B{\o}dker},
  title        = {Wikipedia classroom experiment: bidirectional benefits of students'
                  engagement in online production communities},
  booktitle    = {2013 {ACM} {SIGCHI} Conference on Human Factors in Computing Systems,
                  {CHI} '13, Paris, France, April 27 - May 2, 2013},
  pages        = {783--792},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2470654.2470765},
  doi          = {10.1145/2470654.2470765},
  timestamp    = {Sun, 02 Jun 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/FarzanK13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/ZhuZHKK13,
  author       = {Haiyi Zhu and
                  Amy Zhang and
                  Jiping He and
                  Robert E. Kraut and
                  Aniket Kittur},
  editor       = {Wendy E. Mackay and
                  Stephen A. Brewster and
                  Susanne B{\o}dker},
  title        = {Effects of peer feedback on contribution: a field experiment in Wikipedia},
  booktitle    = {2013 {ACM} {SIGCHI} Conference on Human Factors in Computing Systems,
                  {CHI} '13, Paris, France, April 27 - May 2, 2013},
  pages        = {2253--2262},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2470654.2481311},
  doi          = {10.1145/2470654.2481311},
  timestamp    = {Thu, 28 Nov 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/ZhuZHKK13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/BurkeK13,
  author       = {Moira Burke and
                  Robert E. Kraut},
  editor       = {Amy S. Bruckman and
                  Scott Counts and
                  Cliff Lampe and
                  Loren G. Terveen},
  title        = {Using facebook after losing a job: differential benefits of strong
                  and weak ties},
  booktitle    = {Computer Supported Cooperative Work, {CSCW} 2013, San Antonio, TX,
                  USA, February 23-27, 2013},
  pages        = {1419--1430},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2441776.2441936},
  doi          = {10.1145/2441776.2441936},
  timestamp    = {Tue, 15 Sep 2020 08:36:55 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/BurkeK13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/ZhuKK13,
  author       = {Haiyi Zhu and
                  Robert E. Kraut and
                  Niki Kittur},
  editor       = {Richard L. Baskerville and
                  Michael Chau},
  title        = {The Impact of Membership Overlap on the Survival of Online Communities},
  booktitle    = {Proceedings of the International Conference on Information Systems,
                  {ICIS} 2013, Milano, Italy, December 15-18, 2013},
  publisher    = {Association for Information Systems},
  year         = {2013},
  url          = {http://aisel.aisnet.org/icis2013/proceedings/GovernanceManagement/6},
  timestamp    = {Wed, 30 Oct 2019 17:01:36 +0100},
  biburl       = {https://dblp.org/rec/conf/icis/ZhuKK13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jais/KohFK12,
  author       = {Tat Koon Koh and
                  Mark Fichman and
                  Robert E. Kraut},
  title        = {Trust Across Borders: Buyer-Supplier Trust in Global Business-to-Business
                  E-Commerce},
  journal      = {J. Assoc. Inf. Syst.},
  volume       = {13},
  number       = {11},
  pages        = {2},
  year         = {2012},
  url          = {https://doi.org/10.17705/1jais.00316},
  doi          = {10.17705/1JAIS.00316},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jais/KohFK12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/misq/RenHDTKRK12,
  author       = {Yuqing Ren and
                  F. Maxwell Harper and
                  Sara Drenner and
                  Loren G. Terveen and
                  Sara B. Kiesler and
                  John Riedl and
                  Robert E. Kraut},
  title        = {Building Member Attachment in Online Communities: Applying Theories
                  of Group Identity and Interpersonal Bonds},
  journal      = {{MIS} Q.},
  volume       = {36},
  number       = {3},
  pages        = {841--864},
  year         = {2012},
  url          = {http://misq.org/building-member-attachment-in-online-communities-applying-theories-of-group-identity-and-interpersonal-bonds.html},
  timestamp    = {Fri, 15 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/misq/RenHDTKRK12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/DabbishKP12,
  author       = {Laura Dabbish and
                  Robert E. Kraut and
                  Jordan Patton},
  editor       = {Joseph A. Konstan and
                  Ed H. Chi and
                  Kristina H{\"{o}}{\"{o}}k},
  title        = {Communication and commitment in an online game team},
  booktitle    = {{CHI} Conference on Human Factors in Computing Systems, {CHI} '12,
                  Austin, TX, {USA} - May 05 - 10, 2012},
  pages        = {879--888},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2207676.2208529},
  doi          = {10.1145/2207676.2208529},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/DabbishKP12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/WangK12,
  author       = {Yi{-}Chia Wang and
                  Robert E. Kraut},
  editor       = {Joseph A. Konstan and
                  Ed H. Chi and
                  Kristina H{\"{o}}{\"{o}}k},
  title        = {Twitter and the development of an audience: those who stay on topic
                  thrive!},
  booktitle    = {{CHI} Conference on Human Factors in Computing Systems, {CHI} '12,
                  Austin, TX, {USA} - May 05 - 10, 2012},
  pages        = {1515--1518},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2207676.2208614},
  doi          = {10.1145/2207676.2208614},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/WangK12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/DabbishFKP12,
  author       = {Laura A. Dabbish and
                  Rosta Farzan and
                  Robert E. Kraut and
                  Tom Postmes},
  editor       = {Steven E. Poltrock and
                  Carla Simone and
                  Jonathan Grudin and
                  Gloria Mark and
                  John Riedl},
  title        = {Fresh faces in the crowd: turnover, identity, and commitment in online
                  groups},
  booktitle    = {{CSCW} '12 Computer Supported Cooperative Work, Seattle, WA, USA,
                  February 11-15, 2012},
  pages        = {245--248},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2145204.2145243},
  doi          = {10.1145/2145204.2145243},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/DabbishFKP12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/FarzanKPK12,
  author       = {Rosta Farzan and
                  Robert E. Kraut and
                  Aditya Pal and
                  Joseph A. Konstan},
  editor       = {Steven E. Poltrock and
                  Carla Simone and
                  Jonathan Grudin and
                  Gloria Mark and
                  John Riedl},
  title        = {Socializing volunteers in an online community: a field experiment},
  booktitle    = {{CSCW} '12 Computer Supported Cooperative Work, Seattle, WA, USA,
                  February 11-15, 2012},
  pages        = {325--334},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2145204.2145256},
  doi          = {10.1145/2145204.2145256},
  timestamp    = {Mon, 15 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/FarzanKPK12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/ZhuKK12,
  author       = {Haiyi Zhu and
                  Robert E. Kraut and
                  Aniket Kittur},
  editor       = {Steven E. Poltrock and
                  Carla Simone and
                  Jonathan Grudin and
                  Gloria Mark and
                  John Riedl},
  title        = {Effectiveness of shared leadership in online communities},
  booktitle    = {{CSCW} '12 Computer Supported Cooperative Work, Seattle, WA, USA,
                  February 11-15, 2012},
  pages        = {407--416},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2145204.2145269},
  doi          = {10.1145/2145204.2145269},
  timestamp    = {Thu, 28 Nov 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/ZhuKK12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/ForteKLZBK12,
  author       = {Andrea Forte and
                  Niki Kittur and
                  Vanessa Larco and
                  Haiyi Zhu and
                  Amy S. Bruckman and
                  Robert E. Kraut},
  editor       = {Steven E. Poltrock and
                  Carla Simone and
                  Jonathan Grudin and
                  Gloria Mark and
                  John Riedl},
  title        = {Coordination and beyond: social functions of groups in open content
                  production},
  booktitle    = {{CSCW} '12 Computer Supported Cooperative Work, Seattle, WA, USA,
                  February 11-15, 2012},
  pages        = {417--426},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2145204.2145270},
  doi          = {10.1145/2145204.2145270},
  timestamp    = {Tue, 15 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/ForteKLZBK12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/WangKL12,
  author       = {Yi{-}Chia Wang and
                  Robert E. Kraut and
                  John M. Levine},
  editor       = {Steven E. Poltrock and
                  Carla Simone and
                  Jonathan Grudin and
                  Gloria Mark and
                  John Riedl},
  title        = {To stay or leave?: the relationship of emotional and informational
                  support to commitment in online health support groups},
  booktitle    = {{CSCW} '12 Computer Supported Cooperative Work, Seattle, WA, USA,
                  February 11-15, 2012},
  pages        = {833--842},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2145204.2145329},
  doi          = {10.1145/2145204.2145329},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/WangKL12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/ZhuKK12a,
  author       = {Haiyi Zhu and
                  Robert E. Kraut and
                  Aniket Kittur},
  editor       = {Steven E. Poltrock and
                  Carla Simone and
                  Jonathan Grudin and
                  Gloria Mark and
                  John Riedl},
  title        = {Organizing without formal organization: group identification, goal
                  setting and social modeling in directing online production},
  booktitle    = {{CSCW} '12 Computer Supported Cooperative Work, Seattle, WA, USA,
                  February 11-15, 2012},
  pages        = {935--944},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2145204.2145344},
  doi          = {10.1145/2145204.2145344},
  timestamp    = {Thu, 28 Nov 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/ZhuKK12a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/KitturKAK12,
  author       = {Aniket Kittur and
                  Susheel Khamkar and
                  Paul Andr{\'{e}} and
                  Robert E. Kraut},
  editor       = {Steven E. Poltrock and
                  Carla Simone and
                  Jonathan Grudin and
                  Gloria Mark and
                  John Riedl},
  title        = {CrowdWeaver: visually managing complex crowd work},
  booktitle    = {{CSCW} '12 Computer Supported Cooperative Work, Seattle, WA, USA,
                  February 11-15, 2012},
  pages        = {1033--1036},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2145204.2145357},
  doi          = {10.1145/2145204.2145357},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/KitturKAK12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/corr/abs-1204-3682,
  author       = {Benjamin Collier and
                  Robert E. Kraut},
  title        = {Leading the Collective: Social Capital and the Development of Leaders
                  in Core-Periphery Organizations},
  journal      = {CoRR},
  volume       = {abs/1204.3682},
  year         = {2012},
  url          = {http://arxiv.org/abs/1204.3682},
  eprinttype    = {arXiv},
  eprint       = {1204.3682},
  timestamp    = {Mon, 13 Aug 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/corr/abs-1204-3682.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/BurkeKM11,
  author       = {Moira Burke and
                  Robert E. Kraut and
                  Cameron Marlow},
  editor       = {Desney S. Tan and
                  Saleema Amershi and
                  Bo Begole and
                  Wendy A. Kellogg and
                  Manas Tungare},
  title        = {Social capital on facebook: differentiating uses and users},
  booktitle    = {Proceedings of the International Conference on Human Factors in Computing
                  Systems, {CHI} 2011, Vancouver, BC, Canada, May 7-12, 2011},
  pages        = {571--580},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/1978942.1979023},
  doi          = {10.1145/1978942.1979023},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/BurkeKM11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/KitturSK11,
  author       = {Aniket Kittur and
                  Boris Smus and
                  Robert E. Kraut},
  editor       = {Desney S. Tan and
                  Saleema Amershi and
                  Bo Begole and
                  Wendy A. Kellogg and
                  Manas Tungare},
  title        = {CrowdForge: crowdsourcing complex work},
  booktitle    = {Proceedings of the International Conference on Human Factors in Computing
                  Systems, {CHI} 2011, Extended Abstracts Volume, Vancouver, BC, Canada,
                  May 7-12, 2011},
  pages        = {1801--1806},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/1979742.1979902},
  doi          = {10.1145/1979742.1979902},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/KitturSK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/ZhuKWK11,
  author       = {Haiyi Zhu and
                  Robert E. Kraut and
                  Yi{-}Chia Wang and
                  Aniket Kittur},
  editor       = {Desney S. Tan and
                  Saleema Amershi and
                  Bo Begole and
                  Wendy A. Kellogg and
                  Manas Tungare},
  title        = {Identifying shared leadership in Wikipedia},
  booktitle    = {Proceedings of the International Conference on Human Factors in Computing
                  Systems, {CHI} 2011, Vancouver, BC, Canada, May 7-12, 2011},
  pages        = {3431--3434},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/1978942.1979453},
  doi          = {10.1145/1978942.1979453},
  timestamp    = {Thu, 28 Nov 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/ZhuKWK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/HsiehHK11,
  author       = {Gary Hsieh and
                  Scott E. Hudson and
                  Robert E. Kraut},
  editor       = {Desney S. Tan and
                  Saleema Amershi and
                  Bo Begole and
                  Wendy A. Kellogg and
                  Manas Tungare},
  title        = {Donate for credibility: how contribution incentives can improve credibility},
  booktitle    = {Proceedings of the International Conference on Human Factors in Computing
                  Systems, {CHI} 2011, Vancouver, BC, Canada, May 7-12, 2011},
  pages        = {3435--3438},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/1978942.1979454},
  doi          = {10.1145/1978942.1979454},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/HsiehHK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/WainerDK11,
  author       = {Jaclyn Wainer and
                  Laura Dabbish and
                  Robert E. Kraut},
  editor       = {Desney S. Tan and
                  Saleema Amershi and
                  Bo Begole and
                  Wendy A. Kellogg and
                  Manas Tungare},
  title        = {Should {I} open this email?: inbox-level cues, curiosity and attention
                  to email},
  booktitle    = {Proceedings of the International Conference on Human Factors in Computing
                  Systems, {CHI} 2011, Vancouver, BC, Canada, May 7-12, 2011},
  pages        = {3439--3448},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/1978942.1979456},
  doi          = {10.1145/1978942.1979456},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/WainerDK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/FarzanDKP11,
  author       = {Rosta Farzan and
                  Laura A. Dabbish and
                  Robert E. Kraut and
                  Tom Postmes},
  editor       = {Pamela J. Hinds and
                  John C. Tang and
                  Jian Wang and
                  Jakob E. Bardram and
                  Nicolas Ducheneaut},
  title        = {Increasing commitment to online communities by designing for social
                  presence},
  booktitle    = {Proceedings of the 2011 {ACM} Conference on Computer Supported Cooperative
                  Work, {CSCW} 2011, Hangzhou, China, March 19-23, 2011},
  pages        = {321--330},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/1958824.1958874},
  doi          = {10.1145/1958824.1958874},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/FarzanDKP11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/uist/KitturSKK11,
  author       = {Aniket Kittur and
                  Boris Smus and
                  Susheel Khamkar and
                  Robert E. Kraut},
  editor       = {Jeffrey S. Pierce and
                  Maneesh Agrawala and
                  Scott R. Klemmer},
  title        = {CrowdForge: crowdsourcing complex work},
  booktitle    = {Proceedings of the 24th Annual {ACM} Symposium on User Interface Software
                  and Technology, Santa Barbara, CA, USA, October 16-19, 2011},
  pages        = {43--52},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2047196.2047202},
  doi          = {10.1145/2047196.2047202},
  timestamp    = {Tue, 06 Nov 2018 16:58:07 +0100},
  biburl       = {https://dblp.org/rec/conf/uist/KitturSKK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/um/PalFKK11,
  author       = {Aditya Pal and
                  Rosta Farzan and
                  Joseph A. Konstan and
                  Robert E. Kraut},
  editor       = {Joseph A. Konstan and
                  Ricardo Conejo and
                  Jos{\'{e}}{-}Luis Marzo and
                  Nuria Oliver},
  title        = {Early Detection of Potential Experts in Question Answering Communities},
  booktitle    = {User Modeling, Adaption and Personalization - 19th International Conference,
                  {UMAP} 2011, Girona, Spain, July 11-15, 2011. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6787},
  pages        = {231--242},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22362-4\_20},
  doi          = {10.1007/978-3-642-22362-4\_20},
  timestamp    = {Mon, 15 Jun 2020 17:09:34 +0200},
  biburl       = {https://dblp.org/rec/conf/um/PalFKK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/computer/KrautMOMPT10,
  author       = {Robert E. Kraut and
                  Mary Lou Maher and
                  Judith S. Olson and
                  Thomas W. Malone and
                  Peter Pirolli and
                  John C. Thomas},
  title        = {Scientific Foundations: {A} Case for Technology- Mediated Social-
                  Participation Theory},
  journal      = {Computer},
  volume       = {43},
  number       = {11},
  pages        = {22--28},
  year         = {2010},
  url          = {https://doi.org/10.1109/MC.2010.324},
  doi          = {10.1109/MC.2010.324},
  timestamp    = {Mon, 30 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/computer/KrautMOMPT10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/HsiehKH10,
  author       = {Gary Hsieh and
                  Robert E. Kraut and
                  Scott E. Hudson},
  editor       = {Elizabeth D. Mynatt and
                  Don Schoner and
                  Geraldine Fitzpatrick and
                  Scott E. Hudson and
                  W. Keith Edwards and
                  Tom Rodden},
  title        = {Why pay?: exploring how financial incentives are used for question
                  {\&} answer},
  booktitle    = {Proceedings of the 28th International Conference on Human Factors
                  in Computing Systems, {CHI} 2010, Atlanta, Georgia, USA, April 10-15,
                  2010},
  pages        = {305--314},
  publisher    = {{ACM}},
  year         = {2010},
  url          = {https://doi.org/10.1145/1753326.1753373},
  doi          = {10.1145/1753326.1753373},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/HsiehKH10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/ChoiAKL10,
  author       = {Boreum Choi and
                  Kira Alexander and
                  Robert E. Kraut and
                  John M. Levine},
  editor       = {Kori Inkpen and
                  Carl Gutwin and
                  John C. Tang},
  title        = {Socialization tactics in wikipedia and their effects},
  booktitle    = {Proceedings of the 2010 {ACM} Conference on Computer Supported Cooperative
                  Work, {CSCW} 2010, Savannah, Georgia, USA, February 6-10, 2010},
  pages        = {107--116},
  publisher    = {{ACM}},
  year         = {2010},
  url          = {https://doi.org/10.1145/1718918.1718940},
  doi          = {10.1145/1718918.1718940},
  timestamp    = {Mon, 16 Sep 2019 14:15:54 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/ChoiAKL10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/KitturK10,
  author       = {Aniket Kittur and
                  Robert E. Kraut},
  editor       = {Kori Inkpen and
                  Carl Gutwin and
                  John C. Tang},
  title        = {Beyond Wikipedia: coordination and conflict in online production groups},
  booktitle    = {Proceedings of the 2010 {ACM} Conference on Computer Supported Cooperative
                  Work, {CSCW} 2010, Savannah, Georgia, USA, February 6-10, 2010},
  pages        = {215--224},
  publisher    = {{ACM}},
  year         = {2010},
  url          = {https://doi.org/10.1145/1718918.1718959},
  doi          = {10.1145/1718918.1718959},
  timestamp    = {Sun, 02 Jun 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/KitturK10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/BurkeKW10,
  author       = {Moira Burke and
                  Robert E. Kraut and
                  Diane Williams},
  editor       = {Kori Inkpen and
                  Carl Gutwin and
                  John C. Tang},
  title        = {Social use of computer-mediated communication by adults on the autism
                  spectrum},
  booktitle    = {Proceedings of the 2010 {ACM} Conference on Computer Supported Cooperative
                  Work, {CSCW} 2010, Savannah, Georgia, USA, February 6-10, 2010},
  pages        = {425--434},
  publisher    = {{ACM}},
  year         = {2010},
  url          = {https://doi.org/10.1145/1718918.1718991},
  doi          = {10.1145/1718918.1718991},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/BurkeKW10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/edm/AleahmadAK10,
  author       = {Turadg Aleahmad and
                  Vincent Aleven and
                  Robert E. Kraut},
  editor       = {Ryan Shaun Joazeiro de Baker and
                  Agathe Merceron and
                  Philip I. Pavlik Jr.},
  title        = {Automatic Rating of User-Generated Math Solutions},
  booktitle    = {Educational Data Mining 2010, The 3rd International Conference on
                  Educational Data Mining, Pittsburgh, PA, USA, June 11-13, 2010. Proceedings},
  pages        = {267--268},
  publisher    = {www.educationaldatamining.org},
  year         = {2010},
  url          = {http://educationaldatamining.org/EDM2010/uploads/proc/edm2010\_submission\_52.pdf},
  timestamp    = {Thu, 12 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/edm/AleahmadAK10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/CollierBKK10,
  author       = {Benjamin Collier and
                  Moira Burke and
                  Niki Kittur and
                  Robert E. Kraut},
  editor       = {Rajiv Sabherwal and
                  Mary Sumner},
  title        = {Promoting Good Management: Governance, Promotion, and Leadership in
                  Open Collaboration Communities},
  booktitle    = {Proceedings of the International Conference on Information Systems,
                  {ICIS} 2010, Saint Louis, Missouri, USA, December 12-15, 2010},
  pages        = {220},
  publisher    = {Association for Information Systems},
  year         = {2010},
  url          = {http://aisel.aisnet.org/icis2010\_submissions/220},
  timestamp    = {Mon, 29 Aug 2016 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icis/CollierBKK10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tlt/AleahmadAK09,
  author       = {Turadg Aleahmad and
                  Vincent Aleven and
                  Robert E. Kraut},
  title        = {Creating a Corpus of Targeted Learning Resources with a Web-Based
                  Open Authoring Tool},
  journal      = {{IEEE} Trans. Learn. Technol.},
  volume       = {2},
  number       = {1},
  pages        = {3--9},
  year         = {2009},
  url          = {https://doi.org/10.1109/TLT.2009.8},
  doi          = {10.1109/TLT.2009.8},
  timestamp    = {Fri, 03 Apr 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tlt/AleahmadAK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/KitturLK09,
  author       = {Aniket Kittur and
                  Bryant Lee and
                  Robert E. Kraut},
  editor       = {Dan R. Olsen Jr. and
                  Richard B. Arthur and
                  Ken Hinckley and
                  Meredith Ringel Morris and
                  Scott E. Hudson and
                  Saul Greenberg},
  title        = {Coordination in collective intelligence: the role of team structure
                  and task interdependence},
  booktitle    = {Proceedings of the 27th International Conference on Human Factors
                  in Computing Systems, {CHI} 2009, Boston, MA, USA, April 4-9, 2009},
  pages        = {1495--1504},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1518701.1518928},
  doi          = {10.1145/1518701.1518928},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/KitturLK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/LeeDPKK09,
  author       = {Min Kyung Lee and
                  Tawanna Dillahunt and
                  Bryan A. Pendleton and
                  Robert E. Kraut and
                  Sara B. Kiesler},
  editor       = {Dan R. Olsen Jr. and
                  Richard B. Arthur and
                  Ken Hinckley and
                  Meredith Ringel Morris and
                  Scott E. Hudson and
                  Saul Greenberg},
  title        = {Tailoring websites to increase contributions to online communities},
  booktitle    = {Proceedings of the 27th International Conference on Human Factors
                  in Computing Systems, {CHI} 2009, Extended Abstracts Volume, Boston,
                  MA, USA, April 4-9, 2009},
  pages        = {4003--4008},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1520340.1520608},
  doi          = {10.1145/1520340.1520608},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/LeeDPKK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SutcliffeGK09,
  author       = {Alistair G. Sutcliffe and
                  V{\'{\i}}ctor M. Gonz{\'{a}}lez and
                  Robert E. Kraut},
  editor       = {Dan R. Olsen Jr. and
                  Richard B. Arthur and
                  Ken Hinckley and
                  Meredith Ringel Morris and
                  Scott E. Hudson and
                  Saul Greenberg},
  title        = {Social mediating technologies: developing the research agenda},
  booktitle    = {Proceedings of the 27th International Conference on Human Factors
                  in Computing Systems, {CHI} 2009, Extended Abstracts Volume, Boston,
                  MA, USA, April 4-9, 2009},
  pages        = {4775--4778},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1520340.1520738},
  doi          = {10.1145/1520340.1520738},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/SutcliffeGK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/wikis/HalfakerKKR09,
  author       = {Aaron Halfaker and
                  Aniket Kittur and
                  Robert E. Kraut and
                  John Riedl},
  editor       = {Dirk Riehle and
                  Amy S. Bruckman},
  title        = {A jury of your peers: quality, experience and ownership in Wikipedia},
  booktitle    = {Proceedings of the 2009 International Symposium on Wikis, 2009, Orlando,
                  Florida, USA, October 25-27, 2009},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1641309.1641332},
  doi          = {10.1145/1641309.1641332},
  timestamp    = {Tue, 15 Sep 2020 08:36:55 +0200},
  biburl       = {https://dblp.org/rec/conf/wikis/HalfakerKKR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/wikis/KitturPK09,
  author       = {Aniket Kittur and
                  Bryan A. Pendleton and
                  Robert E. Kraut},
  editor       = {Dirk Riehle and
                  Amy S. Bruckman},
  title        = {Herding the cats: the influence of groups in coordinating peer production},
  booktitle    = {Proceedings of the 2009 International Symposium on Wikis, 2009, Orlando,
                  Florida, USA, October 25-27, 2009},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1641309.1641321},
  doi          = {10.1145/1641309.1641321},
  timestamp    = {Thu, 28 Nov 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/wikis/KitturPK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isr/DabbishK08,
  author       = {Laura A. Dabbish and
                  Robert E. Kraut},
  title        = {Research Note - Awareness Displays and Social Motivation for Coordinating
                  Communication},
  journal      = {Inf. Syst. Res.},
  volume       = {19},
  number       = {2},
  pages        = {221--238},
  year         = {2008},
  url          = {https://doi.org/10.1287/isre.1080.0175},
  doi          = {10.1287/ISRE.1080.0175},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isr/DabbishK08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isr/AgarwalGK08,
  author       = {Ritu Agarwal and
                  Anil K. Gupta and
                  Robert E. Kraut},
  title        = {Editorial Overview - The Interplay Between Digital and Social Networks},
  journal      = {Inf. Syst. Res.},
  volume       = {19},
  number       = {3},
  pages        = {243--252},
  year         = {2008},
  url          = {https://doi.org/10.1287/isre.1080.0200},
  doi          = {10.1287/ISRE.1080.0200},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isr/AgarwalGK08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/HsiehLHK08,
  author       = {Gary Hsieh and
                  Jennifer C. Lai and
                  Scott E. Hudson and
                  Robert E. Kraut},
  editor       = {Mary Czerwinski and
                  Arnold M. Lund and
                  Desney S. Tan},
  title        = {Using tags to assist near-synchronous communication},
  booktitle    = {Proceedings of the 2008 Conference on Human Factors in Computing Systems,
                  {CHI} 2008, 2008, Florence, Italy, April 5-10, 2008},
  pages        = {223--226},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1357054.1357093},
  doi          = {10.1145/1357054.1357093},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/HsiehLHK08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/ShklovskiKC08,
  author       = {Irina Shklovski and
                  Robert E. Kraut and
                  Jonathon N. Cummings},
  editor       = {Mary Czerwinski and
                  Arnold M. Lund and
                  Desney S. Tan},
  title        = {Keeping in touch by technology: maintaining friendships after a residential
                  move},
  booktitle    = {Proceedings of the 2008 Conference on Human Factors in Computing Systems,
                  {CHI} 2008, 2008, Florence, Italy, April 5-10, 2008},
  pages        = {807--816},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1357054.1357182},
  doi          = {10.1145/1357054.1357182},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/ShklovskiKC08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/BurkeK08,
  author       = {Moira Burke and
                  Robert E. Kraut},
  editor       = {Mary Czerwinski and
                  Arnold M. Lund and
                  Desney S. Tan},
  title        = {Mind your p's and q's: when politeness helps and hurts in online communities},
  booktitle    = {Extended Abstracts Proceedings of the 2008 Conference on Human Factors
                  in Computing Systems, {CHI} 2008, Florence, Italy, April 5-10, 2008},
  pages        = {3195--3200},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1358628.1358830},
  doi          = {10.1145/1358628.1358830},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/BurkeK08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/BurkeK08a,
  author       = {Moira Burke and
                  Robert E. Kraut},
  editor       = {Mary Czerwinski and
                  Arnold M. Lund and
                  Desney S. Tan},
  title        = {Taking up the mop: identifying future wikipedia administrators},
  booktitle    = {Extended Abstracts Proceedings of the 2008 Conference on Human Factors
                  in Computing Systems, {CHI} 2008, Florence, Italy, April 5-10, 2008},
  pages        = {3441--3446},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1358628.1358871},
  doi          = {10.1145/1358628.1358871},
  timestamp    = {Wed, 14 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/BurkeK08a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/BurkeK08,
  author       = {Moira Burke and
                  Robert E. Kraut},
  editor       = {Bo Begole and
                  David W. McDonald},
  title        = {Mopping up: modeling wikipedia promotion decisions},
  booktitle    = {Proceedings of the 2008 {ACM} Conference on Computer Supported Cooperative
                  Work, {CSCW} 2008, San Diego, CA, USA, November 8-12, 2008},
  pages        = {27--36},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1460563.1460571},
  doi          = {10.1145/1460563.1460571},
  timestamp    = {Thu, 28 Nov 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/BurkeK08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/KitturK08,
  author       = {Aniket Kittur and
                  Robert E. Kraut},
  editor       = {Bo Begole and
                  David W. McDonald},
  title        = {Harnessing the wisdom of crowds in wikipedia: quality through coordination},
  booktitle    = {Proceedings of the 2008 {ACM} Conference on Computer Supported Cooperative
                  Work, {CSCW} 2008, San Diego, CA, USA, November 8-12, 2008},
  pages        = {37--46},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1460563.1460572},
  doi          = {10.1145/1460563.1460572},
  timestamp    = {Wed, 14 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/KitturK08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/BurkeK08a,
  author       = {Moira Burke and
                  Robert E. Kraut},
  editor       = {Bo Begole and
                  David W. McDonald},
  title        = {Mind your Ps and Qs: the impact of politeness and rudeness in online
                  communities},
  booktitle    = {Proceedings of the 2008 {ACM} Conference on Computer Supported Cooperative
                  Work, {CSCW} 2008, San Diego, CA, USA, November 8-12, 2008},
  pages        = {281--284},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1460563.1460609},
  doi          = {10.1145/1460563.1460609},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/BurkeK08a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/HsiehKHW08,
  author       = {Gary Hsieh and
                  Robert E. Kraut and
                  Scott E. Hudson and
                  Roberto Weber},
  editor       = {Bo Begole and
                  David W. McDonald},
  title        = {Can markets help?: applying market mechanisms to improve synchronous
                  communication},
  booktitle    = {Proceedings of the 2008 {ACM} Conference on Computer Supported Cooperative
                  Work, {CSCW} 2008, San Diego, CA, USA, November 8-12, 2008},
  pages        = {535--544},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1460563.1460648},
  doi          = {10.1145/1460563.1460648},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/HsiehKHW08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icls/AleahmadAK08,
  author       = {Turadg Aleahmad and
                  Vincent Aleven and
                  Robert E. Kraut},
  editor       = {Paul A. Kirschner and
                  Jeroen J. G. van Merri{\"{e}}nboer and
                  Ton de Jong},
  title        = {Open community authoring of worked example problems},
  booktitle    = {Cre8ing a learning world: Proceedings of the 8th International Conference
                  for the Learning Sciences, {ICLS} 2008, Utrecht, The Netherlands,
                  June 23-28, 2008, Volume 3},
  pages        = {3--4},
  publisher    = {International Society of the Learning Sciences},
  year         = {2008},
  url          = {https://repository.isls.org/handle/1/3264},
  timestamp    = {Mon, 10 May 2021 16:29:15 +0200},
  biburl       = {https://dblp.org/rec/conf/icls/AleahmadAK08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/its/AleahmadAK08,
  author       = {Turadg Aleahmad and
                  Vincent Aleven and
                  Robert E. Kraut},
  editor       = {Beverly Park Woolf and
                  Esma A{\"{\i}}meur and
                  Roger Nkambou and
                  Susanne P. Lajoie},
  title        = {Open Community Authoring of Targeted Worked Example Problems},
  booktitle    = {Intelligent Tutoring Systems, 9th International Conference, {ITS}
                  2008, Montreal, Canada, June 23-27, 2008, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5091},
  pages        = {216--227},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-69132-7\_26},
  doi          = {10.1007/978-3-540-69132-7\_26},
  timestamp    = {Thu, 28 Nov 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/its/AleahmadAK08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jmis/EspinosaSKH07,
  author       = {J. Alberto Espinosa and
                  Sandra Slaughter and
                  Robert E. Kraut and
                  James D. Herbsleb},
  title        = {Team Knowledge and Coordination in Geographically Distributed Software
                  Development},
  journal      = {J. Manag. Inf. Syst.},
  volume       = {24},
  number       = {1},
  pages        = {135--169},
  year         = {2007},
  url          = {https://doi.org/10.2753/mis0742-1222240104},
  doi          = {10.2753/MIS0742-1222240104},
  timestamp    = {Tue, 16 Aug 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jmis/EspinosaSKH07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/orgsci/EspinosaSKH07,
  author       = {J. Alberto Espinosa and
                  Sandra A. Slaughter and
                  Robert E. Kraut and
                  James D. Herbsleb},
  title        = {Familiarity, Complexity, and Team Performance in Geographically Distributed
                  Software Development},
  journal      = {Organ. Sci.},
  volume       = {18},
  number       = {4},
  pages        = {613--630},
  year         = {2007},
  url          = {https://doi.org/10.1287/orsc.1070.0297},
  doi          = {10.1287/ORSC.1070.0297},
  timestamp    = {Thu, 16 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/orgsci/EspinosaSKH07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SeayK07,
  author       = {A. Fleming Seay and
                  Robert E. Kraut},
  editor       = {Mary Beth Rosson and
                  David J. Gilmore},
  title        = {Project massive: self-regulation and problematic use of online gaming},
  booktitle    = {Proceedings of the 2007 Conference on Human Factors in Computing Systems,
                  {CHI} 2007, San Jose, California, USA, April 28 - May 3, 2007},
  pages        = {829--838},
  publisher    = {{ACM}},
  year         = {2007},
  url          = {https://doi.org/10.1145/1240624.1240749},
  doi          = {10.1145/1240624.1240749},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/SeayK07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/WeiszKZRKK07,
  author       = {Justin D. Weisz and
                  Sara B. Kiesler and
                  Hui Zhang and
                  Yuqing Ren and
                  Robert E. Kraut and
                  Joseph A. Konstan},
  editor       = {Mary Beth Rosson and
                  David J. Gilmore},
  title        = {Watching together: integrating text chat with video},
  booktitle    = {Proceedings of the 2007 Conference on Human Factors in Computing Systems,
                  {CHI} 2007, San Jose, California, USA, April 28 - May 3, 2007},
  pages        = {877--886},
  publisher    = {{ACM}},
  year         = {2007},
  url          = {https://doi.org/10.1145/1240624.1240756},
  doi          = {10.1145/1240624.1240756},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/WeiszKZRKK07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/GergleRK07,
  author       = {Darren Gergle and
                  Carolyn P. Ros{\'{e}} and
                  Robert E. Kraut},
  editor       = {Mary Beth Rosson and
                  David J. Gilmore},
  title        = {Modeling the impact of shared visual information on collaborative
                  reference},
  booktitle    = {Proceedings of the 2007 Conference on Human Factors in Computing Systems,
                  {CHI} 2007, San Jose, California, USA, April 28 - May 3, 2007},
  pages        = {1543--1552},
  publisher    = {{ACM}},
  year         = {2007},
  url          = {https://doi.org/10.1145/1240624.1240858},
  doi          = {10.1145/1240624.1240858},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/GergleRK07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/KrautR07,
  author       = {Robert E. Kraut and
                  Yuqing Ren},
  title        = {An Agent-Based Model To Understand Tradeoffs In Online Community Design},
  booktitle    = {Proceedings of the International Conference on Information Systems,
                  {ICIS} 2007, Montreal, Quebec, Canada, December 9-12, 2007},
  pages        = {147},
  publisher    = {Association for Information Systems},
  year         = {2007},
  url          = {http://aisel.aisnet.org/icis2007/147},
  timestamp    = {Mon, 29 Aug 2016 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icis/KrautR07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iui/HarperFDRKTKR07,
  author       = {F. Maxwell Harper and
                  Dan Frankowski and
                  Sara Drenner and
                  Yuqing Ren and
                  Sara B. Kiesler and
                  Loren G. Terveen and
                  Robert E. Kraut and
                  John Riedl},
  editor       = {David N. Chin and
                  Michelle X. Zhou and
                  Tessa A. Lau and
                  Angel R. Puerta},
  title        = {Talk amongst yourselves: inviting users to participate in online conversations},
  booktitle    = {Proceedings of the 12th International Conference on Intelligent User
                  Interfaces, {IUI} 2007, Honolulu, Hawaii, USA, January 28-31, 2007},
  pages        = {62--71},
  publisher    = {{ACM}},
  year         = {2007},
  url          = {https://doi.org/10.1145/1216295.1216313},
  doi          = {10.1145/1216295.1216313},
  timestamp    = {Tue, 06 Nov 2018 11:07:40 +0100},
  biburl       = {https://dblp.org/rec/conf/iui/HarperFDRKTKR07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isr/AgarwalGK06,
  author       = {Ritu Agarwal and
                  Anil K. Gupta and
                  Robert E. Kraut},
  title        = {Call for Papers - \emph{Information Systems Research} Special Issue:
                  The Interplay Between Digital and Social Networks},
  journal      = {Inf. Syst. Res.},
  volume       = {17},
  number       = {1},
  pages        = {103--104},
  year         = {2006},
  url          = {https://doi.org/10.1287/isre.1060.0087},
  doi          = {10.1287/ISRE.1060.0087},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isr/AgarwalGK06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jcmc/JoyceK06,
  author       = {Elisabeth Joyce and
                  Robert E. Kraut},
  title        = {Predicting Continued Participation in Newsgroups},
  journal      = {J. Comput. Mediat. Commun.},
  volume       = {11},
  number       = {3},
  pages        = {723--747},
  year         = {2006},
  url          = {https://doi.org/10.1111/j.1083-6101.2006.00033.x},
  doi          = {10.1111/J.1083-6101.2006.00033.X},
  timestamp    = {Thu, 01 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jcmc/JoyceK06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/RashidLTRKR06,
  author       = {Al Mamunur Rashid and
                  Kimberly S. Ling and
                  Regina D. Tassone and
                  Paul Resnick and
                  Robert E. Kraut and
                  John Riedl},
  editor       = {Rebecca E. Grinter and
                  Tom Rodden and
                  Paul M. Aoki and
                  Edward Cutrell and
                  Robin Jeffries and
                  Gary M. Olson},
  title        = {Motivating participation by displaying the value of contribution},
  booktitle    = {Proceedings of the 2006 Conference on Human Factors in Computing Systems,
                  {CHI} 2006, Montr{\'{e}}al, Qu{\'{e}}bec, Canada, April
                  22-27, 2006},
  pages        = {955--958},
  publisher    = {{ACM}},
  year         = {2006},
  url          = {https://doi.org/10.1145/1124772.1124915},
  doi          = {10.1145/1124772.1124915},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/RashidLTRKR06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/ArguelloBJKLRW06,
  author       = {Jaime Arguello and
                  Brian S. Butler and
                  Elisabeth Joyce and
                  Robert E. Kraut and
                  Kimberly S. Ling and
                  Carolyn P. Ros{\'{e}} and
                  Xiaoqing Wang},
  editor       = {Rebecca E. Grinter and
                  Tom Rodden and
                  Paul M. Aoki and
                  Edward Cutrell and
                  Robin Jeffries and
                  Gary M. Olson},
  title        = {Talk to me: foundations for successful individual-group interactions
                  in online communities},
  booktitle    = {Proceedings of the 2006 Conference on Human Factors in Computing Systems,
                  {CHI} 2006, Montr{\'{e}}al, Qu{\'{e}}bec, Canada, April
                  22-27, 2006},
  pages        = {959--968},
  publisher    = {{ACM}},
  year         = {2006},
  url          = {https://doi.org/10.1145/1124772.1124916},
  doi          = {10.1145/1124772.1124916},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/ArguelloBJKLRW06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/ShklovskiKC06,
  author       = {Irina Shklovski and
                  Robert E. Kraut and
                  Jonathon N. Cummings},
  editor       = {Rebecca E. Grinter and
                  Tom Rodden and
                  Paul M. Aoki and
                  Edward Cutrell and
                  Robin Jeffries and
                  Gary M. Olson},
  title        = {Routine patterns of internet use {\&} psychological well-being:
                  coping with a residential move},
  booktitle    = {Proceedings of the 2006 Conference on Human Factors in Computing Systems,
                  {CHI} 2006, Montr{\'{e}}al, Qu{\'{e}}bec, Canada, April
                  22-27, 2006},
  pages        = {969--978},
  publisher    = {{ACM}},
  year         = {2006},
  url          = {https://doi.org/10.1145/1124772.1124917},
  doi          = {10.1145/1124772.1124917},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/ShklovskiKC06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/GergleKF06,
  author       = {Darren Gergle and
                  Robert E. Kraut and
                  Susan R. Fussell},
  editor       = {Rebecca E. Grinter and
                  Tom Rodden and
                  Paul M. Aoki and
                  Edward Cutrell and
                  Robin Jeffries and
                  Gary M. Olson},
  title        = {The impact of delayed visual feedback on collaborative performance},
  booktitle    = {Proceedings of the 2006 Conference on Human Factors in Computing Systems,
                  {CHI} 2006, Montr{\'{e}}al, Qu{\'{e}}bec, Canada, April
                  22-27, 2006},
  pages        = {1303--1312},
  publisher    = {{ACM}},
  year         = {2006},
  url          = {https://doi.org/10.1145/1124772.1124968},
  doi          = {10.1145/1124772.1124968},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/GergleKF06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/DabbishK06,
  author       = {Laura A. Dabbish and
                  Robert E. Kraut},
  editor       = {Pamela J. Hinds and
                  David Martin},
  title        = {Email overload at work: an analysis of factors associated with email
                  strain},
  booktitle    = {Proceedings of the 2006 {ACM} Conference on Computer Supported Cooperative
                  Work, {CSCW} 2006, Banff, Alberta, Canada, November 4-8, 2006},
  pages        = {431--440},
  publisher    = {{ACM}},
  year         = {2006},
  url          = {https://doi.org/10.1145/1180875.1180941},
  doi          = {10.1145/1180875.1180941},
  timestamp    = {Wed, 16 Mar 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/DabbishK06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/www/AnkolekarSHKW06,
  author       = {Anupriya Ankolekar and
                  Katia P. Sycara and
                  James D. Herbsleb and
                  Robert E. Kraut and
                  Christopher A. Welty},
  editor       = {Les Carr and
                  David De Roure and
                  Arun Iyengar and
                  Carole A. Goble and
                  Michael Dahlin},
  title        = {Supporting online problem-solving communities with the semantic web},
  booktitle    = {Proceedings of the 15th international conference on World Wide Web,
                  {WWW} 2006, Edinburgh, Scotland, UK, May 23-26, 2006},
  pages        = {575--584},
  publisher    = {{ACM}},
  year         = {2006},
  url          = {https://doi.org/10.1145/1135777.1135862},
  doi          = {10.1145/1135777.1135862},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/www/AnkolekarSHKW06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@incollection{DBLP:books/ox/06/BryninK06,
  author       = {Malcolm Brynin and
                  Robert E. Kraut},
  editor       = {Robert E. Kraut and
                  Malcolm Brynin and
                  Sara B. Kiesler},
  title        = {Social Studies of Domestic Information and Communication Technologies},
  booktitle    = {Computers, Phones, and the Internet - Domesticating Information Technology},
  series       = {Series in human-technology interaction},
  pages        = {3--20},
  publisher    = {Oxford University Press},
  year         = {2006},
  timestamp    = {Thu, 07 May 2020 15:24:40 +0200},
  biburl       = {https://dblp.org/rec/books/ox/06/BryninK06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@incollection{DBLP:books/ox/06/KrautKBS06,
  author       = {Robert E. Kraut and
                  Sara B. Kiesler and
                  Bonka Boneva and
                  Irina Shklovski},
  editor       = {Robert E. Kraut and
                  Malcolm Brynin and
                  Sara B. Kiesler},
  title        = {Examining the Impact of Internet Use on {TV} Viewing: Details Make
                  a Difference},
  booktitle    = {Computers, Phones, and the Internet - Domesticating Information Technology},
  series       = {Series in human-technology interaction},
  pages        = {70--83},
  publisher    = {Oxford University Press},
  year         = {2006},
  timestamp    = {Thu, 07 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/ox/06/KrautKBS06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@incollection{DBLP:books/ox/06/BonevaQKKS06,
  author       = {Bonka Boneva and
                  Amy Quinn and
                  Robert E. Kraut and
                  Sara B. Kiesler and
                  Irina Shklovski},
  editor       = {Robert E. Kraut and
                  Malcolm Brynin and
                  Sara B. Kiesler},
  title        = {Teenage Communication in the Instant Messaging Era},
  booktitle    = {Computers, Phones, and the Internet - Domesticating Information Technology},
  series       = {Series in human-technology interaction},
  pages        = {201--218},
  publisher    = {Oxford University Press},
  year         = {2006},
  timestamp    = {Thu, 07 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/ox/06/BonevaQKKS06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@incollection{DBLP:books/ox/06/ShklovskiKK06,
  author       = {Irina Shklovski and
                  Sara B. Kiesler and
                  Robert E. Kraut},
  editor       = {Robert E. Kraut and
                  Malcolm Brynin and
                  Sara B. Kiesler},
  title        = {The Internet and Social Interaction: {A} Meta-analysis and Critique
                  of Studies, 1995-2003},
  booktitle    = {Computers, Phones, and the Internet - Domesticating Information Technology},
  series       = {Series in human-technology interaction},
  pages        = {251--264},
  publisher    = {Oxford University Press},
  year         = {2006},
  timestamp    = {Thu, 07 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/ox/06/ShklovskiKK06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@incollection{DBLP:books/ox/06/CummingsLK06,
  author       = {Jonathon N. Cummings and
                  John B. Lee and
                  Robert E. Kraut},
  editor       = {Robert E. Kraut and
                  Malcolm Brynin and
                  Sara B. Kiesler},
  title        = {Communication Technology and Friendship During the Transition From
                  High School to College},
  booktitle    = {Computers, Phones, and the Internet - Domesticating Information Technology},
  series       = {Series in human-technology interaction},
  pages        = {265--278},
  publisher    = {Oxford University Press},
  year         = {2006},
  timestamp    = {Thu, 07 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/ox/06/CummingsLK06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@book{DBLP:books/ox/06/KBK2006,
  editor       = {Robert E. Kraut and
                  Malcolm Brynin and
                  Sara B. Kiesler},
  title        = {Computers, Phones, and the Internet - Domesticating Information Technology},
  series       = {Series in human-technology interaction},
  publisher    = {Oxford University Press},
  year         = {2006},
  url          = {http://ukcatalogue.oup.com/product/9780195312805.do},
  isbn         = {978-0-19-531280-5},
  timestamp    = {Thu, 07 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/ox/06/KBK2006.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/hhci/KrautSTM05,
  author       = {Robert E. Kraut and
                  Shyam Sunder and
                  Rahul Telang and
                  James Morris},
  title        = {Pricing Electronic Mail to Solve the Problem of Spam},
  journal      = {Hum. Comput. Interact.},
  volume       = {20},
  number       = {1-2},
  pages        = {195--223},
  year         = {2005},
  url          = {https://doi.org/10.1080/07370024.2005.9667365},
  doi          = {10.1080/07370024.2005.9667365},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/hhci/KrautSTM05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isr/AgarwalGK05,
  author       = {Ritu Agarwal and
                  Anil K. Gupta and
                  Robert E. Kraut},
  title        = {\emph{Information Systems Research} Special Issue: The Interplay Between
                  Digital and Social Networks},
  journal      = {Inf. Syst. Res.},
  volume       = {16},
  number       = {3},
  pages        = {329--330},
  year         = {2005},
  url          = {https://doi.org/10.1287/isre.1050.0068},
  doi          = {10.1287/ISRE.1050.0068},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isr/AgarwalGK05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jcmc/LingBLWCLCFTRRK05,
  author       = {Kimberly S. Ling and
                  Gerard Beenen and
                  Pamela J. Ludford and
                  Xiaoqing Wang and
                  Klarissa Chang and
                  Xin Li and
                  Dan Cosley and
                  Dan Frankowski and
                  Loren G. Terveen and
                  Al Mamunur Rashid and
                  Paul Resnick and
                  Robert E. Kraut},
  title        = {Using Social Psychology to Motivate Contributions to Online Communities},
  journal      = {J. Comput. Mediat. Commun.},
  volume       = {10},
  number       = {4},
  year         = {2005},
  url          = {https://doi.org/10.1111/j.1083-6101.2005.tb00273.x},
  doi          = {10.1111/J.1083-6101.2005.TB00273.X},
  timestamp    = {Thu, 01 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jcmc/LingBLWCLCFTRRK05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/DabbishKFK05,
  author       = {Laura A. Dabbish and
                  Robert E. Kraut and
                  Susan R. Fussell and
                  Sara B. Kiesler},
  editor       = {Gerrit C. van der Veer and
                  Carolyn Gale},
  title        = {Understanding email use: predicting action on a message},
  booktitle    = {Proceedings of the 2005 Conference on Human Factors in Computing Systems,
                  {CHI} 2005, Portland, Oregon, USA, April 2-7, 2005},
  pages        = {691--700},
  publisher    = {{ACM}},
  year         = {2005},
  url          = {https://doi.org/10.1145/1054972.1055068},
  doi          = {10.1145/1054972.1055068},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/DabbishKFK05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jcmc/ShklovskiKR04,
  author       = {Irina Shklovski and
                  Robert E. Kraut and
                  Lee Rainie},
  title        = {The Internet and Social Participation: Contrasting Cross-Sectional
                  and Longitudinal Analyses},
  journal      = {J. Comput. Mediat. Commun.},
  volume       = {10},
  number       = {1},
  year         = {2004},
  url          = {https://doi.org/10.1111/j.1083-6101.2004.tb00226.x},
  doi          = {10.1111/J.1083-6101.2004.TB00226.X},
  timestamp    = {Thu, 01 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jcmc/ShklovskiKR04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/GergleMKF04,
  author       = {Darren Gergle and
                  David R. Millen and
                  Robert E. Kraut and
                  Susan R. Fussell},
  editor       = {Elizabeth Dykstra{-}Erickson and
                  Manfred Tscheligi},
  title        = {Persistence matters: making the most of chat in tightly-coupled work},
  booktitle    = {Proceedings of the 2004 Conference on Human Factors in Computing Systems,
                  {CHI} 2004, Vienna, Austria, April 24 - 29, 2004},
  pages        = {431--438},
  publisher    = {{ACM}},
  year         = {2004},
  url          = {https://doi.org/10.1145/985692.985747},
  doi          = {10.1145/985692.985747},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/GergleMKF04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SeayJLK04,
  author       = {A. Fleming Seay and
                  William J. Jerome and
                  Kevin Sang Lee and
                  Robert E. Kraut},
  editor       = {Elizabeth Dykstra{-}Erickson and
                  Manfred Tscheligi},
  title        = {Project massive: a study of online gaming communities},
  booktitle    = {Extended abstracts of the 2004 Conference on Human Factors in Computing
                  Systems, {CHI} 2004, Vienna, Austria, April 24 - 29, 2004},
  pages        = {1421--1424},
  publisher    = {{ACM}},
  year         = {2004},
  url          = {https://doi.org/10.1145/985921.986080},
  doi          = {10.1145/985921.986080},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/SeayJLK04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/BarleyDKRKY04,
  author       = {Stephen R. Barley and
                  William H. Dutton and
                  Sara B. Kiesler and
                  Paul Resnick and
                  Robert E. Kraut and
                  JoAnne Yates},
  editor       = {James D. Herbsleb and
                  Gary M. Olson},
  title        = {Does {CSCW} need organization theory?},
  booktitle    = {Proceedings of the 2004 {ACM} Conference on Computer Supported Cooperative
                  Work, {CSCW} 2004, Chicago, Illinois, USA, November 6-10, 2004},
  pages        = {122--124},
  publisher    = {{ACM}},
  year         = {2004},
  url          = {https://doi.org/10.1145/1031607.1031628},
  doi          = {10.1145/1031607.1031628},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/BarleyDKRKY04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/DabbishK04,
  author       = {Laura A. Dabbish and
                  Robert E. Kraut},
  editor       = {James D. Herbsleb and
                  Gary M. Olson},
  title        = {Controlling interruptions: awareness displays and social motivation
                  for coordination},
  booktitle    = {Proceedings of the 2004 {ACM} Conference on Computer Supported Cooperative
                  Work, {CSCW} 2004, Chicago, Illinois, USA, November 6-10, 2004},
  pages        = {182--191},
  publisher    = {{ACM}},
  year         = {2004},
  url          = {https://doi.org/10.1145/1031607.1031638},
  doi          = {10.1145/1031607.1031638},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/DabbishK04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/BeenenLWCFRK04,
  author       = {Gerard Beenen and
                  Kimberly S. Ling and
                  Xiaoqing Wang and
                  Klarissa Chang and
                  Dan Frankowski and
                  Paul Resnick and
                  Robert E. Kraut},
  editor       = {James D. Herbsleb and
                  Gary M. Olson},
  title        = {Using social psychology to motivate contributions to online communities},
  booktitle    = {Proceedings of the 2004 {ACM} Conference on Computer Supported Cooperative
                  Work, {CSCW} 2004, Chicago, Illinois, USA, November 6-10, 2004},
  pages        = {212--221},
  publisher    = {{ACM}},
  year         = {2004},
  url          = {https://doi.org/10.1145/1031607.1031642},
  doi          = {10.1145/1031607.1031642},
  timestamp    = {Sun, 02 Jun 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/BeenenLWCFRK04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/GergleKF04,
  author       = {Darren Gergle and
                  Robert E. Kraut and
                  Susan R. Fussell},
  editor       = {James D. Herbsleb and
                  Gary M. Olson},
  title        = {Action as language in a shared visual space},
  booktitle    = {Proceedings of the 2004 {ACM} Conference on Computer Supported Cooperative
                  Work, {CSCW} 2004, Chicago, Illinois, USA, November 6-10, 2004},
  pages        = {487--496},
  publisher    = {{ACM}},
  year         = {2004},
  url          = {https://doi.org/10.1145/1031607.1031687},
  doi          = {10.1145/1031607.1031687},
  timestamp    = {Sun, 02 Jun 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/GergleKF04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/hhci/KrautFS03,
  author       = {Robert E. Kraut and
                  Susan R. Fussell and
                  Jane Siegel},
  title        = {Visual Information as a Conversational Resource in Collaborative Physical
                  Tasks},
  journal      = {Hum. Comput. Interact.},
  volume       = {18},
  number       = {1-2},
  pages        = {13--49},
  year         = {2003},
  url          = {https://doi.org/10.1207/S15327051HCI1812\_2},
  doi          = {10.1207/S15327051HCI1812\_2},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/hhci/KrautFS03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/FussellSK03,
  author       = {Susan R. Fussell and
                  Leslie D. Setlock and
                  Robert E. Kraut},
  editor       = {Gilbert Cockton and
                  Panu Korhonen},
  title        = {Effects of head-mounted and scene-oriented video systems on remote
                  collaboration on physical tasks},
  booktitle    = {Proceedings of the 2003 Conference on Human Factors in Computing Systems,
                  {CHI} 2003, Ft. Lauderdale, Florida, USA, April 5-10, 2003},
  pages        = {513--520},
  publisher    = {{ACM}},
  year         = {2003},
  url          = {https://doi.org/10.1145/642611.642701},
  doi          = {10.1145/642611.642701},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/FussellSK03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/DabbishK03,
  author       = {Laura Dabbish and
                  Robert E. Kraut},
  editor       = {Gilbert Cockton and
                  Panu Korhonen},
  title        = {Coordinating communication: awareness displays and interruption},
  booktitle    = {Extended abstracts of the 2003 Conference on Human Factors in Computing
                  Systems, {CHI} 2003, Ft. Lauderdale, Florida, USA, April 5-10, 2003},
  pages        = {786--787},
  publisher    = {{ACM}},
  year         = {2003},
  url          = {https://doi.org/10.1145/765891.765991},
  doi          = {10.1145/765891.765991},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/DabbishK03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/digra/SeayJLK03,
  author       = {A. Fleming Seay and
                  William J. Jerome and
                  Kevin Sang Lee and
                  Robert E. Kraut},
  title        = {Project Massive 1.0: Organizational Commitment, Sociability and Extraversion
                  in Massively Multiplayer Online Games},
  booktitle    = {Digital Games Research Conference 2003, 4-6 November 2003, University
                  of Utrecht, The Netherlands},
  year         = {2003},
  url          = {http://www.digra.org/digital-library/publications/project-massive-1-0-organizational-commitment-sociability-and-extraversion-in-massively-multiplayer-online-games/},
  timestamp    = {Wed, 10 Feb 2021 08:46:07 +0100},
  biburl       = {https://dblp.org/rec/conf/digra/SeayJLK03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/CummingsBK02,
  author       = {Jonathon N. Cummings and
                  Brian S. Butler and
                  Robert E. Kraut},
  title        = {The quality of online social relationships},
  journal      = {Commun. {ACM}},
  volume       = {45},
  number       = {7},
  pages        = {103--108},
  year         = {2002},
  url          = {https://doi.org/10.1145/514236.514242},
  doi          = {10.1145/514236.514242},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cacm/CummingsBK02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tis/CummingsK02,
  author       = {Jonathon N. Cummings and
                  Robert E. Kraut},
  title        = {Domesticating Computers and the Internet},
  journal      = {Inf. Soc.},
  volume       = {18},
  number       = {3},
  pages        = {221--231},
  year         = {2002},
  url          = {https://doi.org/10.1080/01972240290074977},
  doi          = {10.1080/01972240290074977},
  timestamp    = {Wed, 14 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/tis/CummingsK02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/FussellKSB02,
  author       = {Susan R. Fussell and
                  Robert E. Kraut and
                  Jane Siegel and
                  Susan Brennan},
  editor       = {Loren G. Terveen and
                  Dennis R. Wixon},
  title        = {Relationships among speech, vision, and action in collaborative physical
                  tasks},
  booktitle    = {Extended abstracts of the 2002 Conference on Human Factors in Computing
                  Systems, {CHI} 2002, Minneapolis, Minnesota, USA, April 20-25, 2002},
  pages        = {916--917},
  publisher    = {{ACM}},
  year         = {2002},
  url          = {https://doi.org/10.1145/506443.506657},
  doi          = {10.1145/506443.506657},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/FussellKSB02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/KrautGF02,
  author       = {Robert E. Kraut and
                  Darren Gergle and
                  Susan R. Fussell},
  editor       = {Elizabeth F. Churchill and
                  Joseph F. McCarthy and
                  Christine Neuwirth and
                  Tom Rodden},
  title        = {The use of visual information in shared visual spaces: informing the
                  development of virtual co-presence},
  booktitle    = {{CSCW} 2002, Proceeding on the {ACM} 2002 Conference on Computer Supported
                  Cooperative Work, New Orleans, Louisiana, USA, November 16-20, 2002},
  pages        = {31--40},
  publisher    = {{ACM}},
  year         = {2002},
  url          = {https://doi.org/10.1145/587078.587084},
  doi          = {10.1145/587078.587084},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/KrautGF02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/KrautMTFCS02,
  author       = {Robert E. Kraut and
                  James Morris and
                  Rahul Telang and
                  Darrin Filer and
                  Matt Cronin and
                  Shyam Sunder},
  editor       = {Elizabeth F. Churchill and
                  Joseph F. McCarthy and
                  Christine Neuwirth and
                  Tom Rodden},
  title        = {Markets for attention: will postage for email help?},
  booktitle    = {{CSCW} 2002, Proceeding on the {ACM} 2002 Conference on Computer Supported
                  Cooperative Work, New Orleans, Louisiana, USA, November 16-20, 2002},
  pages        = {206--215},
  publisher    = {{ACM}},
  year         = {2002},
  url          = {https://doi.org/10.1145/587078.587108},
  doi          = {10.1145/587078.587108},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/KrautMTFCS02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/EspinosaKSLHM02,
  author       = {J. Alberto Espinosa and
                  Robert E. Kraut and
                  Sandra Slaughter and
                  F. Javier Lerch and
                  James D. Herbsleb and
                  Audris Mockus},
  editor       = {Francesc Miralles and
                  Josep Valor},
  title        = {Shared Mental Models, Familiarity, and Coordination: {A} Multi-Method
                  Study of Distributed Software Teams},
  booktitle    = {Proceedings of the International Conference on Information Systems,
                  {ICIS} 2002, Barcelona, Spain, December 15-18, 2002},
  pages        = {39},
  publisher    = {Association for Information Systems},
  year         = {2002},
  url          = {http://aisel.aisnet.org/icis2002/39},
  timestamp    = {Mon, 29 Aug 2016 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icis/EspinosaKSLHM02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmms/MonkK01,
  author       = {Andrew F. Monk and
                  Robert E. Kraut},
  title        = {Editorial: Home use of information and communications technology},
  journal      = {Int. J. Hum. Comput. Stud.},
  volume       = {54},
  number       = {5},
  pages        = {663--664},
  year         = {2001},
  url          = {https://doi.org/10.1006/ijhc.2000.0440},
  doi          = {10.1006/IJHC.2000.0440},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijmms/MonkK01.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/CummingsKK01,
  author       = {Jonathon N. Cummings and
                  Robert E. Kraut and
                  Sara B. Kiesler},
  editor       = {Marilyn Mantai Tremaine},
  title        = {Do we visit, call, or email?: media matter in close relationships},
  booktitle    = {{CHI} 2001 Extended Abstracts on Human Factors in Computing Systems,
                  {CHI} Extended Abstracts 2001, Seattle, Washington, USA, March 31
                  - April 5, 2001},
  pages        = {161--162},
  publisher    = {{ACM}},
  year         = {2001},
  url          = {https://doi.org/10.1145/634067.634166},
  doi          = {10.1145/634067.634166},
  timestamp    = {Tue, 15 Jun 2021 16:10:41 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/CummingsKK01.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/ChristKNKG01,
  author       = {Mario Christ and
                  Ramayya Krishnan and
                  Daniel Nagin and
                  Robert E. Kraut and
                  Oliver G{\"{u}}nther},
  title        = {Trajectories of Individual {WWW} Usage: Implications for Electronic
                  Commerce},
  booktitle    = {34th Annual Hawaii International Conference on System Sciences (HICSS-34),
                  January 3-6, 2001, Maui, Hawaii, {USA}},
  publisher    = {{IEEE} Computer Society},
  year         = {2001},
  url          = {https://doi.org/10.1109/HICSS.2001.927098},
  doi          = {10.1109/HICSS.2001.927098},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/hicss/ChristKNKG01.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/EspinosaKLSHM01,
  author       = {J. Alberto Espinosa and
                  Robert E. Kraut and
                  F. Javier Lerch and
                  Sandra Slaughter and
                  James D. Herbsleb and
                  Audris Mockus},
  editor       = {Veda C. Storey and
                  Sumit Sarkar and
                  Janice I. DeGross},
  title        = {Shared Mental Models and Coordination in Large-Scale, Distributed
                  Software Development},
  booktitle    = {Proceedings of the International Conference on Information Systems,
                  {ICIS} 2001, December 16-19, 2001, New Orleans, Louisiana, {USA}},
  pages        = {513--518},
  publisher    = {Association for Information Systems},
  year         = {2001},
  url          = {http://aisel.aisnet.org/icis2001/64},
  timestamp    = {Sun, 29 Mar 2015 13:07:34 +0200},
  biburl       = {https://dblp.org/rec/conf/icis/EspinosaKLSHM01.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/hhci/KieslerZLK00,
  author       = {Sara B. Kiesler and
                  Bozena Zdaniuk and
                  Vicki Lundmark and
                  Robert E. Kraut},
  title        = {Troubles With the Internet: The Dynamics of Help at Home},
  journal      = {Hum. Comput. Interact.},
  volume       = {15},
  number       = {4},
  pages        = {323--351},
  year         = {2000},
  url          = {https://doi.org/10.1207/S15327051HCI1504\_2},
  doi          = {10.1207/S15327051HCI1504\_2},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/hhci/KieslerZLK00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jcmc/SteinfieldCK00,
  author       = {Charles W. Steinfield and
                  Alice P. Chan and
                  Robert E. Kraut},
  title        = {Computer Mediated Markets: An Introduction and Preliminary Test of
                  Market Structure Impacts},
  journal      = {J. Comput. Mediat. Commun.},
  volume       = {5},
  number       = {3},
  pages        = {0},
  year         = {2000},
  url          = {https://doi.org/10.1111/j.1083-6101.2000.tb00345.x},
  doi          = {10.1111/J.1083-6101.2000.TB00345.X},
  timestamp    = {Thu, 01 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jcmc/SteinfieldCK00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/EspinosaCRKSL00,
  author       = {J. Alberto Espinosa and
                  Jonathan J. Cadiz and
                  Luis Rico{-}Gutierrez and
                  Robert E. Kraut and
                  William L. Scherlis and
                  Glenn Lautenbacher},
  editor       = {Thea Turner and
                  Gerd Szwillus},
  title        = {Coming to the wrong decision quickly: why awareness tools must be
                  matched with appropriate tasks},
  booktitle    = {Proceedings of the {CHI} 2000 Conference on Human factors in computing
                  systems, The Hague, The Netherlands, April 1-6, 2000},
  pages        = {392--399},
  publisher    = {{ACM}},
  year         = {2000},
  url          = {https://doi.org/10.1145/332040.332463},
  doi          = {10.1145/332040.332463},
  timestamp    = {Tue, 16 Aug 2022 23:04:24 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/EspinosaCRKSL00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/FussellKS00,
  author       = {Susan R. Fussell and
                  Robert E. Kraut and
                  Jane Siegel},
  editor       = {Wendy A. Kellogg and
                  Steve Whittaker},
  title        = {Coordination of communication: effects of shared visual context on
                  collaborative work},
  booktitle    = {{CSCW} 2000, Proceeding on the {ACM} 2000 Conference on Computer Supported
                  Cooperative Work, Philadelphia, PA, USA, December 2-6, 2000},
  pages        = {21--30},
  publisher    = {{ACM}},
  year         = {2000},
  url          = {https://doi.org/10.1145/358916.358947},
  doi          = {10.1145/358916.358947},
  timestamp    = {Mon, 24 Oct 2022 09:34:48 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/FussellKS00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isr/KrautMSKS99,
  author       = {Robert E. Kraut and
                  Tridas Mukhopadhyay and
                  Janusz Szczypula and
                  Sara B. Kiesler and
                  Bill Scherlis},
  title        = {Information and Communication: Alternative Uses of the Internet in
                  Households},
  journal      = {Inf. Syst. Res.},
  volume       = {10},
  number       = {4},
  pages        = {287--303},
  year         = {1999},
  url          = {https://doi.org/10.1287/isre.10.4.287},
  doi          = {10.1287/ISRE.10.4.287},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isr/KrautMSKS99.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SmithDKW99,
  author       = {Marc A. Smith and
                  Steven Mark Drucker and
                  Robert E. Kraut and
                  Barry Wellman},
  editor       = {Michael E. Atwood},
  title        = {Counting on community in cyberspace},
  booktitle    = {{CHI} '99 Extended Abstracts on Human Factors in Computing Systems,
                  {CHI} Extended Abstracts '99, Pittsburgh, Pennsylvania, USA, May 15-20,
                  1999},
  pages        = {87--88},
  publisher    = {{ACM}},
  year         = {1999},
  url          = {https://doi.org/10.1145/632716.632770},
  doi          = {10.1145/632716.632770},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/SmithDKW99.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/KrautBJSW99,
  author       = {Robert E. Kraut and
                  France B{\'{e}}langer and
                  Dianne H. Jordan and
                  Larry Shumpert and
                  Mary Beth Watson{-}Manheim},
  editor       = {Prabuddha De and
                  Janice I. DeGross},
  title        = {A research agenda for virtual work: are we asking the right questions?
                  (panel session)},
  booktitle    = {Proceedings of the Twentieth International Conference on Information
                  Systems, {ICIS} 1999, Charlotte, North Carolina, USA, December 13-15,
                  1999},
  pages        = {566--568},
  publisher    = {Association for Information Systems},
  year         = {1999},
  url          = {http://aisel.aisnet.org/icis1999/67},
  timestamp    = {Mon, 03 Jun 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icis/KrautBJSW99.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/KrautKMSP98,
  author       = {Robert E. Kraut and
                  Sara B. Kiesler and
                  Tridas Mukhopadhyay and
                  William L. Scherlis and
                  Michael Patterson},
  title        = {Social Impact of the Internet: What Does It Mean?},
  journal      = {Commun. {ACM}},
  volume       = {41},
  number       = {12},
  pages        = {21--22},
  year         = {1998},
  url          = {https://doi.org/10.1145/290133.290140},
  doi          = {10.1145/290133.290140},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cacm/KrautKMSP98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jcmc/KrautSCBH98,
  author       = {Robert E. Kraut and
                  Charles Steinfield and
                  Alice P. Chan and
                  Brian S. Butler and
                  Anne Hoag},
  title        = {Coordination and Virtualization: The Role of Electronic Networks and
                  Personal Relationships},
  journal      = {J. Comput. Mediat. Commun.},
  volume       = {3},
  number       = {4},
  pages        = {0},
  year         = {1998},
  url          = {https://doi.org/10.1111/j.1083-6101.1998.tb00084.x},
  doi          = {10.1111/J.1083-6101.1998.TB00084.X},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jcmc/KrautSCBH98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/KrautMSKS98,
  author       = {Robert E. Kraut and
                  Tridas Mukhopadhyay and
                  Janusz Szczypula and
                  Sara B. Kiesler and
                  William L. Scherlis},
  editor       = {Michael E. Atwood and
                  Clare{-}Marie Karat and
                  Arnold M. Lund and
                  Jo{\"{e}}lle Coutaz and
                  John Karat},
  title        = {Communication and Information: Alternative Uses of the Internet in
                  Households},
  booktitle    = {Proceeding of the {CHI} '98 Conference on Human Factors in Computing
                  Systems, Los Angeles, California, USA, April 18-23, 1998},
  pages        = {368--375},
  publisher    = {{ACM}},
  year         = {1998},
  url          = {https://doi.org/10.1145/274644.274695},
  doi          = {10.1145/274644.274695},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/KrautMSKS98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/FussellKLSMC98,
  author       = {Susan R. Fussell and
                  Robert E. Kraut and
                  F. Javier Lerch and
                  William L. Scherlis and
                  Matthew M. McNally and
                  Jonathan J. Cadiz},
  editor       = {Steven E. Poltrock and
                  Jonathan Grudin},
  title        = {Coordination, Overload and Team Performance: Effects of Team Communication
                  Strategies},
  booktitle    = {{CSCW} '98, Proceedings of the {ACM} 1998 Conference on Computer Supported
                  Cooperative Work, Seattle, WA, USA, November 14-18, 1998},
  pages        = {275--284},
  publisher    = {{ACM}},
  year         = {1998},
  url          = {https://doi.org/10.1145/289444.289502},
  doi          = {10.1145/289444.289502},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/FussellKLSMC98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@incollection{DBLP:books/sp/98/SteinfieldKC98,
  author       = {Charles Steinfield and
                  Robert E. Kraut and
                  Alice P. Chan},
  editor       = {Celia T. Romm and
                  Fay Sudweeks},
  title        = {The Impact of Interorganizational Networks on Buyer-Seller Relationships},
  booktitle    = {Doing Business Electronically - {A} Global Perspective of Electronic
                  Commerce},
  series       = {Computer Supported Cooperative Work},
  pages        = {7--26},
  publisher    = {Springer},
  year         = {1998},
  url          = {https://doi.org/10.1007/978-1-4471-0591-6\_2},
  doi          = {10.1007/978-1-4471-0591-6\_2},
  timestamp    = {Thu, 13 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/98/SteinfieldKC98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/KieslerKLSM97,
  author       = {Sara B. Kiesler and
                  Robert E. Kraut and
                  Vicki Lundmark and
                  William L. Scherlis and
                  Tridas Mukhopadhyay},
  editor       = {Steven Pemberton},
  title        = {Usability, Help Desk Calls, and Residential Internet Usage},
  booktitle    = {Human Factors in Computing Systems, {CHI} '97 Conference Proceedings,
                  Atlanta, Georgia, USA, March 22-27, 1997},
  pages        = {536--537},
  publisher    = {ACM/Addison-Wesley},
  year         = {1997},
  url          = {https://doi.org/10.1145/258549.259020},
  doi          = {10.1145/258549.259020},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/KieslerKLSM97.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/KrautSKS97,
  author       = {Robert E. Kraut and
                  Janusz Szczypula and
                  Sara B. Kiesler and
                  William L. Scherlis},
  editor       = {Janice I. DeGross and
                  Kuldeep Kumar},
  title        = {Communication versus information: alternative uses of the internet
                  at home},
  booktitle    = {Proceedings of the Eighteenth International Conference on Information
                  Systems, Atlanta, Georgia, USA, December 15-17, 1997},
  pages        = {478},
  publisher    = {Association for Information Systems},
  year         = {1997},
  url          = {http://aisel.aisnet.org/icis1997/47},
  timestamp    = {Wed, 28 Nov 2018 12:57:14 +0100},
  biburl       = {https://dblp.org/rec/conf/icis/KrautSKS97.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/StreeterKLC96,
  author       = {Lynn A. Streeter and
                  Robert E. Kraut and
                  Henry C. Lucas Jr. and
                  Laurence Caby},
  title        = {How Open Data Networks Influence Business Performance and Market Structure},
  journal      = {Commun. {ACM}},
  volume       = {39},
  number       = {7},
  pages        = {62--73},
  year         = {1996},
  url          = {https://doi.org/10.1145/233977.233998},
  doi          = {10.1145/233977.233998},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cacm/StreeterKLC96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/Kraut96,
  author       = {Robert E. Kraut},
  title        = {The Internet @ Home (Introduction to the Special Section)},
  journal      = {Commun. {ACM}},
  volume       = {39},
  number       = {12},
  pages        = {33--35},
  year         = {1996},
  timestamp    = {Thu, 20 Nov 2003 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cacm/Kraut96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/KrautSMMK96,
  author       = {Robert E. Kraut and
                  William L. Scherlis and
                  Tridas Mukhopadhyay and
                  Jane Manning and
                  Sara B. Kiesler},
  title        = {The HomeNet Field Trial of Residential Internet Services},
  journal      = {Commun. {ACM}},
  volume       = {39},
  number       = {12},
  pages        = {55--63},
  year         = {1996},
  url          = {https://doi.org/10.1145/240483.240493},
  doi          = {10.1145/240483.240493},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cacm/KrautSMMK96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/KrautSMMK96,
  author       = {Robert E. Kraut and
                  William L. Scherlis and
                  Tridas Mukhopadhyay and
                  Jane Manning and
                  Sara B. Kiesler},
  editor       = {Bonnie A. Nardi and
                  Gerrit C. van der Veer and
                  Michael J. Tauber},
  title        = {HomeNet: {A} Field Trial of Residential Internet Services},
  booktitle    = {Conference on Human Factors in Computing Systems: Common Ground, {CHI}
                  '96, Vancouver, BC, Canada, April 13-18, 1996, Proceedings},
  pages        = {284--291},
  publisher    = {{ACM}},
  year         = {1996},
  url          = {https://doi.org/10.1145/238386.238531},
  doi          = {10.1145/238386.238531},
  timestamp    = {Tue, 09 Mar 2021 16:21:56 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/KrautSMMK96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/FishK96,
  author       = {Robert S. Fish and
                  Robert E. Kraut},
  editor       = {Mark S. Ackerman and
                  Gary M. Olson and
                  Judith S. Olson},
  title        = {Networking for Collaboration: Video Telephony and Media Conferencing
                  (Tutorial)},
  booktitle    = {{CSCW} '96, Proceedings of the {ACM} 1996 Conference on Computer Supported
                  Cooperative Work, Boston, MA, USA, November 16-20, 1996},
  pages        = {6},
  publisher    = {{ACM}},
  year         = {1996},
  url          = {https://doi.org/10.1145/240080.318403},
  doi          = {10.1145/240080.318403},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/FishK96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/SiegelKMKB96,
  author       = {Jane Siegel and
                  Robert E. Kraut and
                  Mark D. Miller and
                  David J. Kaplan and
                  Malcolm Bauer},
  editor       = {Mark S. Ackerman and
                  Gary M. Olson and
                  Judith S. Olson},
  title        = {Collaborative Wearable Systems Research and Evaluation (Video Program)},
  booktitle    = {{CSCW} '96, Proceedings of the {ACM} 1996 Conference on Computer Supported
                  Cooperative Work, Boston, MA, USA, November 16-20, 1996},
  pages        = {9--10},
  publisher    = {{ACM}},
  year         = {1996},
  url          = {https://doi.org/10.1145/240080.318422},
  doi          = {10.1145/240080.318422},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/SiegelKMKB96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/KrautMS96,
  author       = {Robert E. Kraut and
                  Mark D. Miller and
                  Jane Siegel},
  editor       = {Mark S. Ackerman and
                  Gary M. Olson and
                  Judith S. Olson},
  title        = {Collaboration in Performance of Physical Tasks: Effects on Outcomes
                  and Communication},
  booktitle    = {{CSCW} '96, Proceedings of the {ACM} 1996 Conference on Computer Supported
                  Cooperative Work, Boston, MA, USA, November 16-20, 1996},
  pages        = {57--66},
  publisher    = {{ACM}},
  year         = {1996},
  url          = {https://doi.org/10.1145/240080.240190},
  doi          = {10.1145/240080.240190},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/KrautMS96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/ButlerPHKS96,
  author       = {Brian S. Butler and
                  Alice Plummer and
                  Anne Hoag and
                  Robert E. Kraut and
                  Charles Steinfield},
  editor       = {Janice I. DeGross and
                  Sirkka L. Jarvenpaa and
                  Ananth Srinivasan},
  title        = {Talk, Trust and Telecommunications: Alternative Mechanisms for Coordinating
                  Commercial Transactions},
  booktitle    = {Proceedings of the Seventeenth International Conference on Information
                  Systems, Cleveland, Ohio, USA, December 16-18, 1996},
  pages        = {47},
  publisher    = {Association for Information Systems},
  year         = {1996},
  url          = {http://aisel.aisnet.org/icis1996/47},
  timestamp    = {Mon, 29 Aug 2016 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icis/ButlerPHKS96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/KrautS95,
  author       = {Robert E. Kraut and
                  Lynn A. Streeter},
  title        = {Coordination in Software Development},
  journal      = {Commun. {ACM}},
  volume       = {38},
  number       = {3},
  pages        = {69--81},
  year         = {1995},
  url          = {https://doi.org/10.1145/203330.203345},
  doi          = {10.1145/203330.203345},
  timestamp    = {Sun, 02 Jun 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cacm/KrautS95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jcmc/SteinfieldKP95,
  author       = {Charles Steinfield and
                  Robert E. Kraut and
                  Alice Plummer},
  title        = {The Impact Of Electronic Commerce On Buyer-Seller Relationships},
  journal      = {J. Comput. Mediat. Commun.},
  volume       = {1},
  number       = {3},
  pages        = {0},
  year         = {1995},
  url          = {https://doi.org/10.1111/j.1083-6101.1995.tb00168.x},
  doi          = {10.1111/J.1083-6101.1995.TB00168.X},
  timestamp    = {Thu, 01 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jcmc/SteinfieldKP95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SiegelKJC95,
  author       = {Jane Siegel and
                  Robert E. Kraut and
                  Bonnie E. John and
                  Kathleen M. Carley},
  editor       = {Jim Miller and
                  Irvin R. Katz and
                  Robert L. Mack and
                  Linn Marks},
  title        = {An empirical study of collaborative wearable computer systems},
  booktitle    = {Human Factors in Computing Systems, {CHI} '95 Conference Companion:
                  Mosaic of Creativity, Denver, Colorado, USA, May 7-11, 1995},
  pages        = {312--313},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/223355.223690},
  doi          = {10.1145/223355.223690},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/SiegelKJC95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isr/GalegherK94,
  author       = {Jolene Galegher and
                  Robert E. Kraut},
  title        = {Computer-Mediated Communication for Intellectual Teamwork: An Experiment
                  in Group Writing},
  journal      = {Inf. Syst. Res.},
  volume       = {5},
  number       = {2},
  pages        = {110--138},
  year         = {1994},
  url          = {https://doi.org/10.1287/isre.5.2.110},
  doi          = {10.1287/ISRE.5.2.110},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isr/GalegherK94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/BellottiFKDGABMM94,
  author       = {Victoria Bellotti and
                  Robert S. Fish and
                  Robert E. Kraut and
                  Paul Dourish and
                  Bill Gaver and
                  Annette Adler and
                  Sara A. Bly and
                  Marilyn M. Mantei and
                  Gale Moore},
  editor       = {Catherine Plaisant},
  title        = {Debating the media space design space},
  booktitle    = {Conference on Human Factors in Computing Systems, {CHI} 1994, Boston,
                  Massachusetts, USA, April 24-28, 1994, Conference Companion},
  pages        = {193--194},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/259963.260249},
  doi          = {10.1145/259963.260249},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/BellottiFKDGABMM94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/FishK94,
  author       = {Robert S. Fish and
                  Robert E. Kraut},
  editor       = {Catherine Plaisant},
  title        = {Networking for collaboration: video telephony and media conferencing},
  booktitle    = {Conference on Human Factors in Computing Systems, {CHI} 1994, Boston,
                  Massachusetts, USA, April 24-28, 1994, Conference Companion},
  pages        = {375--376},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/259963.260511},
  doi          = {10.1145/259963.260511},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/FishK94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/KrautRCF94,
  author       = {Robert E. Kraut and
                  Ronald E. Rice and
                  Colleen Cool and
                  Robert S. Fish},
  editor       = {John B. Smith and
                  F. Donelson Smith and
                  Thomas W. Malone},
  title        = {Life and Death of New Technology: Task, Utility and Social Influences
                  on the Use of a Communication Medium},
  booktitle    = {{CSCW} '94, Proceedings of the Conference on Computer Supported Cooperative
                  Work, Chapel Hill, NC, USA, October 22-26, 1994},
  pages        = {13--21},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192844.192858},
  doi          = {10.1145/192844.192858},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/KrautRCF94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/FishKRR93,
  author       = {Robert S. Fish and
                  Robert E. Kraut and
                  Robert W. Root and
                  Ronald E. Rice},
  title        = {Video as a Technology for Informal Communication},
  journal      = {Commun. {ACM}},
  volume       = {36},
  number       = {1},
  pages        = {48--61},
  year         = {1993},
  url          = {https://doi.org/10.1145/151233.151237},
  doi          = {10.1145/151233.151237},
  timestamp    = {Sun, 02 Jun 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cacm/FishKRR93.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cm/RosenbergKGB92,
  author       = {Jonathan Rosenberg and
                  Robert E. Kraut and
                  Louis Gomez and
                  C. Alan Buzzard},
  title        = {Multimedia communications for users},
  journal      = {{IEEE} Commun. Mag.},
  volume       = {30},
  number       = {5},
  pages        = {20},
  year         = {1992},
  url          = {https://doi.org/10.1109/35.137476},
  doi          = {10.1109/35.137476},
  timestamp    = {Fri, 21 May 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cm/RosenbergKGB92.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/hhci/KrautGFC92,
  author       = {Robert E. Kraut and
                  Jolene Galegher and
                  Robert S. Fish and
                  Barbara L. Chalfonte},
  title        = {Task Requirements and Media Choice in Collaborative Writing},
  journal      = {Hum. Comput. Interact.},
  volume       = {7},
  number       = {4},
  pages        = {375--407},
  year         = {1992},
  url          = {https://doi.org/10.1207/s15327051hci0704\_2},
  doi          = {10.1207/S15327051HCI0704\_2},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/hhci/KrautGFC92.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/FishKRR92,
  author       = {Robert S. Fish and
                  Robert E. Kraut and
                  Robert W. Root and
                  Ronald E. Rice},
  editor       = {Penny Bauersfeld and
                  John Bennett and
                  Gene Lynch},
  title        = {Evaluating Video as a Technology for Informal Communication},
  booktitle    = {Conference on Human Factors in Computing Systems, {CHI} 1992, Monterey,
                  CA, USA, May 3-7, 1992, Proceedings},
  pages        = {37--48},
  publisher    = {{ACM}},
  year         = {1992},
  url          = {https://doi.org/10.1145/142750.142755},
  doi          = {10.1145/142750.142755},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/FishKRR92.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/CoolFKL92,
  author       = {Colleen Cool and
                  Robert S. Fish and
                  Robert E. Kraut and
                  C. M. Lowery},
  editor       = {Marilyn M. Mantei and
                  Ronald Baecker},
  title        = {Iterative Design of Video Communication Systems},
  booktitle    = {{CSCW} '92, Proceedings of the Conference on Computer Supported Cooperative
                  Work, Toronto, Canada, October 31 - November 4, 1992},
  pages        = {25--32},
  publisher    = {{ACM}},
  year         = {1992},
  url          = {https://doi.org/10.1145/143457.143458},
  doi          = {10.1145/143457.143458},
  timestamp    = {Wed, 14 Jul 2021 16:31:12 +0200},
  biburl       = {https://dblp.org/rec/conf/cscw/CoolFKL92.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/GalegherK92,
  author       = {Jolene Galegher and
                  Robert E. Kraut},
  editor       = {Marilyn M. Mantei and
                  Ronald Baecker},
  title        = {Computer-Mediated Communication and Collaborative Writing: Media Influence
                  and Adaptation to Communication Constraints},
  booktitle    = {{CSCW} '92, Proceedings of the Conference on Computer Supported Cooperative
                  Work, Toronto, Canada, October 31 - November 4, 1992},
  pages        = {155--162},
  publisher    = {{ACM}},
  year         = {1992},
  url          = {https://doi.org/10.1145/143457.143474},
  doi          = {10.1145/143457.143474},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/GalegherK92.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/ChalfonteFK91,
  author       = {Barbara L. Chalfonte and
                  Robert S. Fish and
                  Robert E. Kraut},
  editor       = {Scott P. Robertson and
                  Gary M. Olson and
                  Judith S. Olson},
  title        = {Expressive richness: a comparison of speech and text as media for
                  revision},
  booktitle    = {Conference on Human Factors in Computing Systems, {CHI} 1991, New
                  Orleans, LA, USA, April 27 - May 2, 1991, Proceedings},
  pages        = {21--26},
  publisher    = {{ACM}},
  year         = {1991},
  url          = {https://doi.org/10.1145/108844.108848},
  doi          = {10.1145/108844.108848},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/ChalfonteFK91.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/LandauerK90,
  author       = {Thomas K. Landauer and
                  Robert E. Kraut},
  editor       = {Jane Carrasco Chew and
                  John A. Whiteside},
  title        = {{CHI} in the applied research divisions at Bellcore (lab review)},
  booktitle    = {Conference on Human Factors in Computing Systems, {CHI} 1990, Seattle,
                  WA, USA, April 1-5, 1990, Proceedings},
  pages        = {285--286},
  publisher    = {{ACM}},
  year         = {1990},
  url          = {https://doi.org/10.1145/97243.97291},
  doi          = {10.1145/97243.97291},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/LandauerK90.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cocs/KraulD90,
  author       = {Robert E. Kraut and
                  Susan T. Dumais},
  editor       = {Frederick H. Lochovsky and
                  Robert B. Allen},
  title        = {Computerization and the quality of working life: the role of control},
  booktitle    = {Proceedings of the {ACM} {SIGOIS} and {IEEE} {CS} {TC-OA} Conference
                  on Office Information Systems, {COCS} 1990, Cambridge, Massachusetts,
                  USA, April 25-27, 1990},
  pages        = {56--68},
  publisher    = {{ACM}},
  year         = {1990},
  url          = {https://doi.org/10.1145/91474.91489},
  doi          = {10.1145/91474.91489},
  timestamp    = {Wed, 23 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cocs/KraulD90.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/FishKC90,
  author       = {Robert S. Fish and
                  Robert E. Kraut and
                  Barbara L. Chalfonte},
  editor       = {Frank G. Halasz},
  title        = {The VideoWindow System in Informal Communication},
  booktitle    = {{CSCW} '90, Proceedings of the Conference on Computer Supported Cooperative
                  Work, Los Angeles, CA, USA, October 7-10, 1990},
  pages        = {1--11},
  publisher    = {{ACM}},
  year         = {1990},
  url          = {https://doi.org/10.1145/99332.99335},
  doi          = {10.1145/99332.99335},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/FishKC90.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/GalegherK90,
  author       = {Jolene Galegher and
                  Robert E. Kraut},
  editor       = {Frank G. Halasz},
  title        = {Computer-Mediated Communication for Intellectual Teamwork: {A} Field
                  Experiment in Group Writing},
  booktitle    = {{CSCW} '90, Proceedings of the Conference on Computer Supported Cooperative
                  Work, Los Angeles, CA, USA, October 7-10, 1990},
  pages        = {65--78},
  publisher    = {{ACM}},
  year         = {1990},
  url          = {https://doi.org/10.1145/99332.99343},
  doi          = {10.1145/99332.99343},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/GalegherK90.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/interact/KrautS90,
  author       = {Robert E. Kraut and
                  Lynn A. Streeter},
  editor       = {Dan Diaper and
                  David J. Gilmore and
                  Gilbert Cockton and
                  Brian Shackel},
  title        = {Satisfying the need to know: Interpersonal information access},
  booktitle    = {Human-Computer Interaction, {INTERACT} '90, Proceedings of the {IFIP}
                  {TC13} Third Interantional Conference on Human-Computer Interaction,
                  Cambridge, UK, 27-31 August, 1990},
  pages        = {909--915},
  publisher    = {North-Holland},
  year         = {1990},
  timestamp    = {Mon, 07 Jan 2002 11:09:13 +0100},
  biburl       = {https://dblp.org/rec/conf/interact/KrautS90.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/KrautDK89,
  author       = {Robert E. Kraut and
                  Susan T. Dumais and
                  Susan Koch},
  title        = {Computerization, Productivity, and Quality of Work-Life},
  journal      = {Commun. {ACM}},
  volume       = {32},
  number       = {2},
  pages        = {220--238},
  year         = {1989},
  url          = {https://doi.org/10.1145/63342.63347},
  doi          = {10.1145/63342.63347},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cacm/KrautDK89.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sigchi/KrautGE88,
  author       = {Robert E. Kraut and
                  Jolene Galegher and
                  Carmen Egido},
  title        = {Relationships and Tasks in Scientific Research Collaboration},
  journal      = {{ACM} {SIGCHI} Bull.},
  volume       = {20},
  number       = {1},
  pages        = {79--80},
  year         = {1988},
  url          = {https://doi.org/10.1145/49103.1046491},
  doi          = {10.1145/49103.1046491},
  timestamp    = {Thu, 24 Jun 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/sigchi/KrautGE88.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/KrautEG88,
  author       = {Robert E. Kraut and
                  Carmen Egido and
                  Jolene Galegher},
  editor       = {Irene Greif},
  title        = {Patterns of Contact and Communication in Scientific Research Collaboration},
  booktitle    = {{CSCW} '88, Proceedings of the Conference on Computer-Supported Cooperative
                  Work, Portland, OR, USA, September 26-28, 1988},
  pages        = {1--12},
  publisher    = {{ACM}},
  year         = {1988},
  url          = {https://doi.org/10.1145/62266.62267},
  doi          = {10.1145/62266.62267},
  timestamp    = {Wed, 14 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/KrautEG88.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/LelandFK88,
  author       = {Mary Diane Palmer Leland and
                  Robert S. Fish and
                  Robert E. Kraut},
  editor       = {Irene Greif},
  title        = {Collaborative Document Production Using Quilt},
  booktitle    = {{CSCW} '88, Proceedings of the Conference on Computer-Supported Cooperative
                  Work, Portland, OR, USA, September 26-28, 1988},
  pages        = {206--215},
  publisher    = {{ACM}},
  year         = {1988},
  url          = {https://doi.org/10.1145/62266.62282},
  doi          = {10.1145/62266.62282},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/LelandFK88.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/group/FishKL88,
  author       = {Robert S. Fish and
                  Robert E. Kraut and
                  Mary Diane Palmer Leland},
  editor       = {Robert B. Allen},
  title        = {Quilt: a collaborative tool for cooperative writing},
  booktitle    = {Proceedings of the {ACM} {SIGOIS} and {IEEECS} {TC-OA} 1988 Conference
                  on Office Information Systems, {COCS} 1988, Palo Alto, California,
                  USA, March 23-25, 1988},
  pages        = {30--37},
  publisher    = {{ACM}},
  year         = {1988},
  url          = {https://doi.org/10.1145/45410.45414},
  doi          = {10.1145/45410.45414},
  timestamp    = {Thu, 24 Mar 2022 13:40:14 +0100},
  biburl       = {https://dblp.org/rec/conf/group/FishKL88.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/group/DumaisKK88,
  author       = {Susan T. Dumais and
                  Robert E. Kraut and
                  Susan Koch},
  editor       = {Robert B. Allen},
  title        = {Computers' impact on productivity and work life},
  booktitle    = {Proceedings of the {ACM} {SIGOIS} and {IEEECS} {TC-OA} 1988 Conference
                  on Office Information Systems, {COCS} 1988, Palo Alto, California,
                  USA, March 23-25, 1988},
  pages        = {88--95},
  publisher    = {{ACM}},
  year         = {1988},
  url          = {https://doi.org/10.1145/45410.45420},
  doi          = {10.1145/45410.45420},
  timestamp    = {Thu, 24 Mar 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/group/DumaisKK88.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/hhci/KrautGE87,
  author       = {Robert E. Kraut and
                  Jolene Galegher and
                  Carmen Egido},
  title        = {Relationships and Tasks in Scientific Research Collaboration},
  journal      = {Hum. Comput. Interact.},
  volume       = {3},
  number       = {1},
  pages        = {31--58},
  year         = {1987},
  url          = {https://doi.org/10.1207/s15327051hci0301\_3},
  doi          = {10.1207/S15327051HCI0301\_3},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/hhci/KrautGE87.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/KrautGE86,
  author       = {Robert E. Kraut and
                  Jolene Galegher and
                  Carmen Egido},
  editor       = {Herb Krasner and
                  Irene Greif},
  title        = {Relationships and tasks in scientific research collaborations},
  booktitle    = {{CSCW} '86, Proceedings of the 1986 {ACM} conference on Computer-supported
                  cooperative work, Austin, Texas, USA, December 3-5, 1986},
  pages        = {229--245},
  publisher    = {{ACM}},
  year         = {1986},
  url          = {https://doi.org/10.1145/637069.637098},
  doi          = {10.1145/637069.637098},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/KrautGE86.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tois/HansonKF84,
  author       = {Stephen Jose Hanson and
                  Robert E. Kraut and
                  James M. Farber},
  title        = {Interface Design and Multivariate Analysis of {UNIX} Command Use},
  journal      = {{ACM} Trans. Inf. Syst.},
  volume       = {2},
  number       = {1},
  pages        = {42--57},
  year         = {1984},
  url          = {https://doi.org/10.1145/357417.357421},
  doi          = {10.1145/357417.357421},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/tois/HansonKF84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/KrautHF83,
  author       = {Robert E. Kraut and
                  Stephen Jos{\'{e}} Hanson and
                  James M. Farber},
  editor       = {Raoul N. Smith and
                  Richard W. Pew and
                  Ann Janda},
  title        = {Command use and interface design},
  booktitle    = {Proceedings of the {SIGCHI} Conference on Human Factors in Computing
                  Systems, {CHI} 1983, Boston, Massachusetts, USA, December 12-15, 1983},
  pages        = {120--124},
  publisher    = {{ACM}},
  year         = {1983},
  url          = {https://doi.org/10.1145/800045.801594},
  doi          = {10.1145/800045.801594},
  timestamp    = {Mon, 19 Jul 2021 11:36:27 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/KrautHF83.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jphil/Kraut79,
  author       = {Robert E. Kraut},
  title        = {Attitudes and their objects},
  journal      = {J. Philos. Log.},
  volume       = {8},
  number       = {1},
  pages        = {197--217},
  year         = {1979},
  url          = {https://doi.org/10.1007/BF00258427},
  doi          = {10.1007/BF00258427},
  timestamp    = {Mon, 11 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jphil/Kraut79.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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